MERCURE

Relocated here by Village Hotel Liverpool who have an overbooking policy and couldn't provide the room we had booked and paid for. Staff helpful, room nice. Bed comfortable and location was quiet...

Booked via booking .com as it was a pet friendly hotel then found out it’s an extra £15. Then found out that it was an extra £10 each for use of leisure facility. Ignored on arrival, room way below...

afternoon tea .The food was frozen in the middle scones wet in the middle ,jam and cream not enough for one never mind two people.shower blocked with tape in changing room had to wait 20 mind before...