Hatters Hostel Liverpool

3.0 / 5

•

56-60 MOUNT PLEASANTLiverpool L3 5SHMERSEYSIDE United Kingdom

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Reviews from Guests

3.0/5

1,223

Reviews

from real guests

sambV364DZ

1

/

5

Paid £138 for a double room and breakfast, got told told kitchen was closed when got there but no refund for breakfast. Even worse no heating or hot water didn't get a heater until 8am next morning. Spoke with receptionist tara was told I'd be getting a refund, will not pick up the phone to me this was on the 9th of February its the 25th now still no answer. Stay away horrible customer service would rather stay on the streets

robbo30000

5

/

5

Had a wonderful stay at the Selina hostel in early February 2022. All staff were extremely helpful and attentive. The room were clean and comfy with nice beds and bathrooms. A particular mention to the breakfast service and Denise who was wonderfully helpful and couldn't do enough for us. Really enjoyed my stay and the city and would happily return.

587line

1

/

5

Booked 2-3 weeks in advance 2 nights at the end of July / beg. of August. I checked their website before booking and they didn't display any measures following Covid-19. When I turned up, the place was closed, the telephone line not answering (or even closed ?), I emailed them and no response. Fortunately it was a "cheap" booking but i'm really disappointed in the "no-show" attitude. Absolutely not recommend.

Facilities Details

Free Wifi

Spa

Refrigerator

Coffee/tea maker

Shops (on site)

Vending machine

Lockers

Desk/workspace

Microwave

Ticket Service

Wired Internet

Baggage Storage

Convenience Store (on site)

24-Hour Front Desk

Library

Daily Housekeeping

Smoke-free property

Snack Bar

Free Wifi

Spa

Refrigerator

Coffee/tea maker

Shops (on site)

Vending machine

Lockers

Desk/workspace

Microwave

Ticket Service

Wired Internet

Baggage Storage

Convenience Store (on site)

24-Hour Front Desk

Library

Daily Housekeeping

Smoke-free property

Snack Bar

10 Available Room Types

Standard Room

Standard Room

Standard Room

Standard Room

Standard Room

Standard Room

Free Wifi

Heating

Sleep comfort items

Non-smoking

Carpeted

Free Toiletries

Toilet

Shower

Kids shampoo

Iron

Toiletries

Laptop workspace

Pets allowed in room

Private bathroom

Daily housekeeping

Desk

Twin Room

Twin Room

Twin Room

Twin Room

Twin Room

Twin Room

Free Wifi

Heating

Sleep comfort items

Non-smoking

Carpeted

Free Toiletries

Toilet

Shower

Kids shampoo

Iron

Toiletries

Laptop workspace

Pets allowed in room

Private bathroom

Daily housekeeping

Desk

Family Room

Family Room

Family Room

Family Room

Family Room

Family Room

Free Wifi

Heating

Sleep comfort items

Non-smoking

Free Toiletries

Toilet

Shower

Kids shampoo

Iron

Toiletries

Pets allowed in room

Private bathroom

Daily housekeeping

Bed in 10-Bed Dormitory Room

Bed in 10-Bed Dormitory Room

Bed in 10-Bed Dormitory Room

Bed in 10-Bed Dormitory Room

Bed in 10-Bed Dormitory Room

Bed in 10-Bed Dormitory Room

Free Wifi

Heating

Sleep comfort items

Non-smoking

Free Toiletries

Toilet

Shower

Kids shampoo

Iron

Toiletries

Shared Bathroom

Daily housekeeping

Bed in 6-Bed Dormitory Room

Bed in 6-Bed Dormitory Room

Bed in 6-Bed Dormitory Room

Bed in 6-Bed Dormitory Room

Bed in 6-Bed Dormitory Room

Bed in 6-Bed Dormitory Room

Free Wifi

Heating

Sleep comfort items

Non-smoking

Free Toiletries

Toilet

Shower

Kids shampoo

Iron

Toiletries

Daily housekeeping

Shared Bathroom

Facilities Details

Pool and Spa

Spa

Food & Drink

Vending machine

Snack Bar

Front Desk Services

Lockers

Ticket Service

Baggage Storage

24-Hour Front Desk

Entertainment and Family Services

Smoke-free property

Shops

Shops (on site)

Convenience Store (on site)

Common Areas

Library

Cleaning Services

Daily Housekeeping

Internet Access in public areas

Free Wifi

Wired Internet

Miscellaneous

Desk/workspace

Microwave

Refrigerator

Coffee/tea maker