Culane House Hotel - B&B

Due to Lift breaking downing at our home and having arthritis and heart disease (angina) we were placed in this 'hostel' by the council. We looked at the website it claims to be a 4* place with lovely photos of the rooms and tea facilities. My word on arrival no receptionists had to look for a door bell to summon them. Explained we had been sent here by council, the person asked for I.D and the council letter we tried to explain we have no access to our home and wasn't given any letter it was arranged over the phone via the council. The person wasn't very helpful at all, had to struggle up a flight of stairs. Told if we went out for food we needed to be back by 22:00 else we would be locked out good job I wasn't called out for work issue. Considering we didn't get there till 21:05 we felt rushed. Got to the room it was filthy the light coloured carpet was stained and black in places. The decor was peeling in places. Beds were broken or material on divan base damaged. No towels but to be honest couldn't use the shower as no hot water. mentioned to the person in reception about state of bed and no towels it fall on 'deaf ears'. Bedside lamps we had 3 one bulb and lampshade between them. The tops of units were dirty with burn marks on them. Went to put a charger in for the phone the whole unit moved exposing electrical wires. Avoid this place it doesn't even deserve a 2* rating.

From the warm welcome to the wow factor bedroom to the gorgeous bathroom. The room. Was massive luxurious and immaculately clean. Breakfast was cooked to order and nothing seemed too much trouble. The team were friendly and informative. Well done keep it up

If you're looking for a getaway in Edinburgh, then look no further! We chose Culane House B&B based on the price and we were not disappointed! When we arrived in our room, our first word was "wow" - couldn't believe we had such a beautiful, spacious, clean and modern room for such a good price! All staff were attentative and couldn't be more helpful if they tried! We stayed for 3 nights - the bed was SUPER comfy, we had netflix on the TV, hair dryer / straightners / ironing facilities, tea & coffee facilities and breakfast every morning - options included cereals / pastries / oranges & banannas and then something cooked i.e. full breakfast although I opted for poached eggs on toast most days (also ask for veggie sausages as they were lovely!) We walked (most days) into Edinburgh centre, took about 25 / 30 minutes although there is a bus stop right outside that also takes you directly to the centre. We had a wander round Leith one evening and found lovely pubs / eateries etc. Overall, I would 100% stay here again when visiting Edinburgh! Thank you to the lovely staff who made our stay even better.