Dukes Head Hotel

3.0 / 5

•

5-6 Tuesday Market Pl, King's Lynn PE30 1JS, United Kingdom

Reviews from Guests

3.0/5

1,916

Reviews

from real guests

hazgraz

A very disappointing hotel. We had room 12 on the second floor. The hotel in this case was not exactly "disabled friendly" No lift to the room and several flights of stairs. I was told that if I used the lift that went to the other part of thd hotel to the 3rd floor, I could get to room 12. I did that but there are still many stairs before you reach the room. No air-conditioning, abysmal lighting in the room, so dim. First and last time visit.

jacquelinebM5695RG

This was our fourth stay at the Duke’s Head for the Festival Too event, but unfortunately it was by far the most disappointing. Our room on this occasion was Room 403. It was extremely small, with only a narrow gap on one side of the bed, which made getting in and out of bed awkward for one of us. There were also no electrical sockets beside the bed, which meant we could not keep a phone nearby to use as a clock. In fact, the only sockets appeared to be two double sockets in the corner by the dressing table. However, the worst issue was the heat in the room. It was unbearably hot, and even opening the window made very little difference. We appreciate that the weather was warm, but surely there should be some form of adequate ventilation, particularly as the bathroom did not appear to have any ventilation either. Breakfast, which has always been good during our previous stays, was also disappointing this time. We repeatedly had to ask for items that had run out, including boiling water, fried eggs, orange juice and yoghurts. Overall, we enjoyed the festival, but we were very disappointed with our stay and feel that the Duke’s Head needs to address these issues.

gerrardscrossmum

Functional hotel. Bedroom much as you would expect. Challenging in room 100 as next lift and very noisy. Hairdryer almost as noisy! Bed ok Breakfast ok The function rooms were smart Parking- I parked out from £3 overnight, hotel parking is £15

Facilities Details

Breakfast service

Buffet-Style Restaurant

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Daily disinfection in all rooms

Room service [24-hour]

German Spoken

Wi-Fi in public areas

Room Service

Facilities for Disabled Guests

Dutch Spoken

24-Hour Front Desk

Invoice provided

Staff trained in safety protocol

Breakfast in the Room

Face coverings on staff

Alternative meal arrangement

Laundry

Daily Housekeeping

Suit Press

Smoke-free property

Hand sanitizer

Indonesian Spoken

Hungarian Spoken

Ticket Service

Library

Temperature check for guests and staff

Convenience Store (on site)

Special Diet Meals (upon request)

Latvian Spoken

Anti-viral cleaning products

Hot water linen and laundry washing

Shared stationery removed

Heating in public area

Room sanitization opt-out available

Rooms sanitized between stays

Car park [charges apply]

Cashless payment service

Tours

Safe dining setup

Nightclub/DJ

Physical distancing of at least 1 meter

Restaurant

Ironing Service

Elevator

Daily disinfection in common areas

Finnish Spoken

Dry Cleaning

Icelandic Spoken

Sanitized kitchen and tableware items

Shared Lounge/TV Area

Game Room

Car park [on-site]

Malay Spoken

English Spoken

First aid kit

Non-smoking Rooms

Breakfast service

Buffet-Style Restaurant

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Fitness Center

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Daily disinfection in all rooms

Room service [24-hour]

German Spoken

Wi-Fi in public areas

Room Service

Facilities for Disabled Guests

Dutch Spoken

24-Hour Front Desk

Invoice provided

Staff trained in safety protocol

Breakfast in the Room

Face coverings on staff

Alternative meal arrangement

Laundry

Daily Housekeeping

9 Available Room Types

Double Room

21 Square Meter

Electric Kettle

Bathtub

Hair dryer

Private bathroom

Shower

Free Toiletries

Towels

DVD/CD player

On-demand movies

Radio

Cable Channels

Telephone

Free Wifi

Air Conditioning

Heating

Hypoallergenic

Linens

Sleep comfort items

Socket near the bed

Tea/Coffee Maker

Minibar

Daily housekeeping

Carpeted

Desk

Sitting Area

Sofa

Trash cans

Window

Wardrobe/Closet

Ironing Facilities

Accessible by elevator

Safe

Non-smoking

Safety/security feature

Smoke detector

Satellite Channels

Iron

Bathtub or Shower

Toiletries

Visual alarm

Extra Long Beds (> 6.5 ft)

Clothes Rack

Room service [24-hour]

Classic Double Room

17 Square Meter

Electric Kettle

Bathtub

Hair dryer

Private bathroom

Shower

Free Toiletries

Towels

Radio

Cable Channels

Telephone

Free Wifi

Air Conditioning

Fan

Heating

Hypoallergenic

Linens

Sleep comfort items

Socket near the bed

Tea/Coffee Maker

Minibar

Daily housekeeping

Carpeted

Desk

Sofa

Trash cans

Window

Wardrobe/Closet

Ironing Facilities

Baby cot (upon request)

Accessible by stairs

Safe

Non-smoking

Safety/security feature

Smoke detector

Satellite Channels

Iron

Bathtub or Shower

Toiletries

Visual alarm

Extra Long Beds (> 6.5 ft)

Clothes Rack

Room service [24-hour]

Standard Room (Feature)

Heating

Non-smoking

Electric Kettle

Satellite Channels

Iron

Wardrobe/Closet

Bathtub or Shower

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Towels

Sleep comfort items

Toiletries

Visual alarm

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Extra Long Beds (> 6.5 ft)

Clothes Rack

Room service [24-hour]

Twin Room

21 Square Meter

Electric Kettle

Bathtub

Hair dryer

Private bathroom

Shower

Free Toiletries

Towels

Radio

Cable Channels

Telephone

Free Wifi

Air Conditioning

Heating

Hypoallergenic

Linens

Sleep comfort items

Socket near the bed

Tea/Coffee Maker

Minibar

Daily housekeeping

Carpeted

Desk

Sofa

Trash cans

Window

Wardrobe/Closet

Ironing Facilities

Accessible by elevator

Safe

Non-smoking

Safety/security feature

Smoke detector

Satellite Channels

Iron

Bathtub or Shower

Toiletries

Visual alarm

Extra Long Beds (> 6.5 ft)

Clothes Rack

Room service [24-hour]

Double Room (Small)

Heating

Non-smoking

Electric Kettle

Satellite Channels

Iron

Wardrobe/Closet

Bathtub or Shower

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Towels

Sleep comfort items

Toiletries

Visual alarm

Private bathroom

Free Toiletries

Hair dryer

Extra Long Beds (> 6.5 ft)

Clothes Rack

Room service [24-hour]

Facilities Details

Pool and Spa

Fitness Center

Food & Drink

Room service [24-hour]

Room Service

Breakfast in the Room

Alternative meal arrangement

Special Diet Meals (upon request)

Breakfast service

Buffet-Style Restaurant

Restaurant

Bar

Front Desk Services

24-Hour Front Desk

Ticket Service

Entertainment and Family Services

Kids club

Invoice provided

Smoke-free property

Heating in public area

Family/child friendly

Nightclub/DJ

Business Facilities

Meeting/Banquet Facilities

Shops

Convenience Store (on site)

Common Areas

Library

Shared Lounge/TV Area

Game Room

Cleaning Services

Daily disinfection in all rooms

Staff trained in safety protocol

Face coverings on staff

Laundry

Daily Housekeeping

Suit Press

Hand sanitizer

Temperature check for guests and staff

Anti-viral cleaning products

Hot water linen and laundry washing

Shared stationery removed

Room sanitization opt-out available

Rooms sanitized between stays

Cashless payment service

Safe dining setup

Physical distancing of at least 1 meter

Ironing Service

Daily disinfection in common areas

Dry Cleaning

Sanitized kitchen and tableware items

First aid kit

Languages Spoken

German Spoken

Dutch Spoken

Indonesian Spoken

Hungarian Spoken

Latvian Spoken

Finnish Spoken

Icelandic Spoken

Malay Spoken

English Spoken

Internet Access in public areas

Free Wifi

Wi-Fi in public areas

Internet

Miscellaneous

Designated Smoking Area

Facilities for Disabled Guests

Car park [charges apply]

Tours

Family Rooms

Elevator

Heating

Car park [on-site]

Non-smoking Rooms