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Reviews from Guests

4.0/5

tripadvisor

3,623

Reviews

from real guests

suzannejX8450XU

4

/

5

Great location Friendly helpful staff Limited menu, but fresh pizza are always available And selective small Bar not one that you would visit unless you were staying in the hotel Small but clean rooms

liamcV4608UI

5

/

5

A fabulous hotel what more can you say exceptional staff and always willing to assist

449susanw

5

/

5

A well-located, clean, bright hotel with a funky decor, just a 10 minute walk to the waterfront, ferry terminal and the Liver and Cunard buildings. The room was quiet and comfortable with a well thought out bathroom, great shower and fluffy towels. The air con was an added bonus. The only slight niggle was that the bed was a bit too firm. The staff were great - helpful and friendly. The guy on reception checking us in was engaging and welcoming. Breakfast was good with efficient service. A choice of hot or help yourself continental. Maybe consider offering fried bread with the hot breakfast? Rhys the Duty Manager of the restaurant deserves a special mention for his enthusiasm, warmth and customer service skills. This is a good hotel that gets a lot right.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi