Premier Inn Liverpool (Aintree)

The staff and reception team are so amazing especially Nikki as she helped my granny with sorting out an extra bed in her room for me. My family have been going to this hotel for many years and it’s been an amazing experience every time

Stayed for just one night on a Saturday to go to family meal nearby. Room was spacious, warm, clean, and the bed was very comfortable. The reception staff were particularly helpful. We were running late for meal and Abbie the receptionist was so helpful, nothing seemed like too much trouble for her, ordering/cancelling taxis as requested. Overall I would recommend.

After a long day we were looking forward to a comfortable night. It was a struggle to use the shower as it is over the bath which has very high sides. The bath panel was coming apart at the bottom. There were signs of stain block being used on the ceiling so clearly there must have been a leak. The door to the bathroom was also very tatty. Went to dry my hair and the hairdryer didn't work The only saving grace from this stay were the lovely friendly staff.