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Reviews from Guests

3.0/5

tripadvisor

590

Reviews

from real guests

jamesogt

3

/

5

Its OK. If all you need is an inexpensive place to sleep. Worked for me as needed to be in Liverpool early. Needs a good maintenance man, a budget and some more cleaning time. To be fair it was quiet and I slept ok. Wouldn't have wanted to pay more than the £55 it was.

811brid

1

/

5

We was having a bathroom fitted at home so stayed there for a week . The bar advertised a bottle of wine £12? So I asked for one we haven’t had one in all year? The bottles are £28 or£32 ?.the bar staff kept disappearing and the was sitting in the reception watching tv or on the phone or better still in the bar playing darts? I went down to the bar one night about 9.30 ordered a drink and as I am sitting down the bar staff is walking out with a till ? The bar is shut but did not inform us ? We got there on the 26th may and the room had reasonable facilities but on day two I asked one of the cleaners are you doing our room she said I will have to look on the list? But as she is walking away I heard her saying we are short staffed we can’t get everywhere?day three room still not cleaned so I went to reception he got us toiletries and bits? Day 4 no towels I asked the cleaners are you doing our room I will have to look at the list? Went to reception got some towels day 5 and 6 same again no cleaning of the room I went to reception and complained we seen the area manager who was staying there luckily for the night guess what the beds was changed new towels and all the toiletries filled I said a bit of hospitality like a knock on the door are you ok do you need anything is a easy hit we was staying there for a week and not having any body come to the room to clean up was shocking.we went to the bar that evening and I got charged 2 different prices for the same drinks I asked why one said the highest price was correct? The girl bartender went missing I think she was getting bits ready for the breakfast tables ?

mariecO6911LD

3

/

5

Not stayed here in several years.We were a bit hesitant due to all social media comments.Its had a make over since we last stayed.Looks great on arrival.We had a super king room,on first glance its looked good, but could of done with more of a clean,Bits still left on the carpet,bottle tops on the floor,part of the fridge just left on the side. Bed was big and comfy,but had no pillow or mattress protectors on.Noise was on and off from 2.30am.We could hear the lift being used & people walking about The bar could do with better options for drinks,We ended up going elsewhere to eat drink.Staff very friendly.

Facilities Details

Free Wifi

2 Available Room Types

DOUBLE STANDARD
DOUBLE STANDARD

DOUBLE STANDARD

SINGLE STANDARD
SINGLE STANDARD

SINGLE STANDARD

Facilities Details

Internet Access in public areas

Free Wifi