Village Inn

DJ slow to respond to requests (though fair enough if busy - particularly as acting as dj and photographer). Out of a group of 5 (second oldest in group) was the only one ID'd and also the only girl. Wouldn't have thought much into it except male friend queued behind me was able to pass easily while I waited for ID check

Booked through Expedia .Turned up at hotel advised by a lady behind bar that she was not aware of any room bookings . So I asked if she could confirm with manager and she advised me she could not contact him as he was dealing with a family matter and was not to be contacted .She suggested I came back in a couple of hours and when I did she advised there where no rooms and it was Expedia at fault not them .Terrible lack of ownership spent the next four hours yes four hours on phone to Expedia but they could not refund me until they had contacted hotel so went round in circles as all telephone numbers online line is dead or not answered . In the end they have advised of refund even though they could not get hold of Hotel .Never again !

We arrived only to be told (after loads of hanging about) that the rooms had been cancelled, the manager said not to worry and that he would sort it with Expedia, needless to say he didn't, Luckily the wonderful staff at the Best Wester Rockingham Castle (just down the road) did us some rooms at virtually the same price as we were paying so it worked out for the best , Don't stay at the village/new inn would be my advice