Ibis Northampton Centre

One of the most awful hotels I have ever stayed at! Where can I start, when showering the water temperature would go no lower than 30° so there was no way to cool yourself down, this also led to the room feeling even more hotter than it was. Overall the room was so hot that I only managed to get 3 hours sleep and woke up feeling physically sick (the fan does nothing/the window hardly opens). We had further nights booked here but will be cancelling and booking elsewhere as what we are staying in is appalling. We also kindly asked to be moved to a different room to see if that would help us feel a bit more comfortable, to be told that they were fully booked! (Looked on the website to find they infact weren't). Avoid like the plague the staff are unfriendly and the rooms are as warm as the Sahara desert.

We are in the middle of a uk heatwave. We stayed here on Saturday 27th June 2026. On arrival staff were lovely. Reception is nicely air conditioned which was welcoming from the heat outside. We were allocated room 417. We got in the lift and headed to the 4th floor. As we stepped out of the lift the heat hit you like opening an oven door! We walked along the corridor and opened our door. The room was absolutely baking hot and there was no air conditioning. Went to open the room window and as it was locked could only open 2 inches. There was a fan that was absolutely caked in dust - we attempted to clean it as it was not blowing out anything really only had one towel and one bath Matt. Used the bath Matt to remove as much of the dust as possible which ended up all over the floor. It did give slightly more air off but due to the heat in the room it just blew hot air about really. It was so hot in there we literally dumped our bags and went out as it was cooler outside! On our return it was dark. We hardly slept due to the heat in the room with no air coming through the 2 inches of open window! This morning when we woke I was horrified to see the actual state of the room - the carpets and upholstery was absolutely disgusted looks like something had died In there at some point and there were splash marks of something all around the walls and ceiling. What a disgusting room and certainly not worth what we paid!! I will never return to to an ibis and will certainly never recommend either!!

Great service great food, ean and comfortable room, ideal location to town centre and to the train station.