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Reviews from Guests

4.0/5

tripadvisor

1,512

Reviews

from real guests

amriko2025

5

/

5

Lovely restaurant and lovely meal! All staff were polite and our waitress Anya was super friendly. 10/10

julieaL5090XH

5

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5

Have just returned from our third visit, which says something. We had the spa, breakfast and dinner deal package Brilliant hotel, on arrival greeted by vey friendly receptionist who told us all we needed to know. We had room 352 which is at rear of hotel and so quite. Bed very comfortable,shower lovely could not fault it. Breakfast lovely and plenty of choice its a buffet style so you can have what you want and as llttle or as much as you want. Dinner was great choice also and lovely food ,or mine was unfortunately we had to wait an hour for our mains, it was very busy so we assume that was why slow. Our server was a lovely young lady who kept smiling and was very pleasant throughout. She did have an awkward customer who she handled very very well. My food was very good unfortunately my partners pie was overcooked to the point that pastry was hard and filling dried out. DUe to log wait he ate it and we did not complain and he was hungry but just thought we would mention. Seemed to be short of staff in restaurant and bar as tables took ages to clear although staff dashing about bless them. All staff lovely. The massages were superb and Brenda and Jo are a total credit to the spa. Brenda was my therapist she was excellent and helped untrap a trapped never she certainly knew her stuff. Partner said his therapist was also very good and expained to him what he could do for the tenseness inn his shoulders andback. We love visiting the hotel and spa and will definatly return and recommend to people. Thank you to all but especially Brenda and Jo who made us so relaxed and rejuvenated. we will return asap Thanks again Julie and Ron

Vespa_et4

4

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5

Had a spa day for my daughter’s birthday. It was a lovely location with good facilities. The addition of a spa lounge is excellent (came here a fair few years ago) and is a great place to cool off as it’s such warm weather. Lunch was ok. Service from Archie was great, very friendly and helpful. Food was ok, fish fingers in the fish finger wrap were just cheap Brakes ones - could have been fish, could have been shredded newspaper, very lacking in any definition of texture. It’s the only thing that prevented a 5* review. Also, blonde spa receptionist was lovely and very helpful.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi