The Admiral Hornblower

Lovely place, lovely, staff. Hi Beth.!!, room 3 was very nice.

Disgusting buisness. They discriminated against a girl who has autism sat on a table near by calling her a rude girl. They then supported a homophobic man as they ‘knew him’. They called us a bitch. Staff were so rude and not considerate. Irene especially got in peoples faces and touched customers without consent. Clearly bullying.

We booked Christmas lunch and decided to stay afterwards to make our day restful and relaxing. The lunch was outstanding, nothing was too much and each course was delicious. We stayed in room 1 which was large and spacious, however bit disappointing as there were no windows, which made it a bit claustrophobic, plus even though the bed was massive it was extremely uncomfortable and lumpy which meant sleeping was difficult. We had a lovely breakfast and I mentioned the bed to be told the mattress was being addressed. This was the third time I have stayed at the hotel and twice the beds were uncomfortable, this is a fabulous hotel, with lovely staff and ambience, but people will not return if they can’t sleep, hopefully the owners will address this before we return as we would only return to room 5 as we know this is a bed we can sleep in.