Shetland Hotel

We stayed here for three nights our room was clean but had peeling wallpaper dated furniture. Bed was comfortable with four posts in each corner (no top ) . Shower over bath was very good and clean . All corridors were a deep red like walking through hell !! Lift was broken so had to use stairs whole time . Meal in restaurant was ok had a bit of a wait due to large coach party in and staff did tell us about wait which was ok . Breakfast was a bit limited but cooked food very good . Staff were very helpful and friendly especially Valerie and bar gentleman in evening . Hotel is a good 20 mins away from town centre. For tea/coffee in room you can help yourself to more items from reception as towels if you did not request room service daily .

Bad hotel. Very dated. Smelly carpet throughout the hotel. Old and filthy rooms. On busy street in the harbor. No safe feeling at this hotel. In the hall are large piles of towels that you have to change yourself. Never seen such a bad hotel in 30 years.

A sad place. Firstly though the staff were helpful and I hope they get jobs elsewhere so they can work in pleasant surroundings, this must be so demoralising for them. This hotel is really a place for short-term workers to use pre and post ferry ( ie oil workers etc) - as I think it was built for. Our shower stopped after 20 mins , there is a socket marked - ‘do not put a heater in’ and worked only when the ceiling light was on - dangerous!! (!), the lift stops a floor short, the beds were very uncomfortable, the decor is ORIGINAL ‘70’s ( I recognise it), the hairdryer was out of the ark ..and the fire hose is marked ‘ do not use’ !? There was no fridge and no safe in the room …. There is no residents lounge - a few chairs near the bar in the restaurant doesn’t count. Overall the place is dreadful - no atmosphere, very poor looking, minimum amenities, evening meals stodgy, breakfast just OK ( but what can go wrong with museli and /bacon? Use it as a place to put your head down for 1 night or so if you must, but don’t stay as part of a holiday. We left early.