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Reviews from Guests

4.0/5

tripadvisor

942

Reviews

from real guests

blackbird12w

5

/

5

Had a lovely stay. Staff very helpful and friendly. Double de luxe room excellent. Just a couple of issues: bathroom mirror light did not work. Housekeeper told us it was in hand but we were there for 6 nights and it never got replaced. Also the bathroom sink did not hold water. It just drained away quickly even with the plug in. Loved the gardens and outside space and breakfast was excellent.

westbarnchick

3

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5

So there were good and less good points to this stay. In terms of the good, it was well priced compared to hotels in Bath and convenient for the party we were going to South of Bath. The room was very quiet, and large, and the outlook across the golf course very pleasant. The breakfast was excellent - well cooked Full English, large nice croissants, and fresh fruit. The less good - no air con - which matters in this heat wave. No lift, which mattered to my mother who has mobility issues. Rather old fashioned decor. Feels very like a conference hotel. We booked the suite and the room had no door on the dark bathroom. The mirror in the bathroom was too poorly lit to apply make up, and there was a step down to a different level in the bathroom, which both I and my husband didn't see and nearly had a twisted ankle!

littlewillem

4

/

5

Excellent location for exploring the attractions in the area. Kilver court gardens a must, Shepton Mallet prison visit brilliant, Dorset and Somerset railway an experience and only a short walk to bus stop for a ride to Bath City (saving that for the next visit!) Comfy light and airy lounges, however bedrooms need air conditioning in this extreme heat! Good value with comfy beds, fluffy towels and an excellent breakfast. Very clean and quiet room. Lovely reception staff and well presented food in restaurant. Modern fitted gym and tons of parking on site. We will return!