Premier Inn Merthyr Tydfil

4.0 / 5

•

Pentrebach, CF48 4BB

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Reviews from Guests

4.0/5

789

Reviews

from real guests

C7406IWamya

1

/

5

In a nutshell this was the worst premier inn I’ve ever stayed in. In fact, this is the worst hotel I’ve ever stayed in. I could only compare it to being a hostel in Thailand. It was so dirty in our room I wouldn’t have even let my dog sleep in it. See photos of what we had to deal with if you dare (trigger warning to the bodily fluids)!!! No receptionist to see for 2 days, and no one answered the bell at the desk FOR TWO DAYS. Never again will I return to this hotel.

Getaway55139785672

2

/

5

Certain staff very unhelpful and tried to enter our room uninvited. No evening meals available and not given much notice and unable to change anyway as non refundable booking. Air conditioning not working properly. Not what you expect from Premier Inn sevice

K153WQiainm

1

/

5

Having paid for breakfast, the hotel was unable to provide food suitable for my wife's dietary requirements as their kitchen was non-functioning and their alternate provider had no suitable food. I accepted their offer of refund - 7 days later this has still not appeared in either my or my wife's account. Have been unable to contact the hotel or customer service team to discuss.

Facilities Details

Free Parking

Free Wifi

Baggage Storage

Parking (limited spaces)

24-Hour Front Desk

Accessible route to the registration desk

Accessible public restrooms

Smoke-free property

On-site accessible self parking

Elevator

Free Parking

Free Wifi

Baggage Storage

Parking (limited spaces)

24-Hour Front Desk

Accessible route to the registration desk

Accessible public restrooms

Smoke-free property

On-site accessible self parking

Elevator

Discounts recommended for you

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4 Available Room Types

Standard Double Room, Roll-in Shower

Standard Double Room, Roll-in Shower

Standard Double Room, Roll-in Shower

Towels

Heating

Non-smoking

Roll-in shower

TV

Free Toiletries

Toilet

Shower

Kids shampoo

Electric Kettle

Laptop workspace

Bar

Private bathroom

Hair dryer

Free instant coffee

Desk

Extra Long Beds (> 6.5 ft)

Standard Double Room, Accessible Bathtub

Standard Double Room, Accessible Bathtub

Standard Double Room, Accessible Bathtub

Towels

Heating

Non-smoking

TV

Free Toiletries

Toilet

Kids shampoo

Electric Kettle

Bathtub grab bar

Laptop workspace

Separate shower/bathtub

Private bathroom

Hair dryer

Free instant coffee

Desk

Extra Long Beds (> 6.5 ft)

Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

Towels

Heating

Non-smoking

TV

Free Toiletries

Toilet

Kids shampoo

Electric Kettle

Laptop workspace

Separate shower/bathtub

Private bathroom

Hair dryer

Free instant coffee

Desk

Extra Long Beds (> 6.5 ft)

Family Triple Room

Family Triple Room

Family Triple Room

Towels

Heating

Non-smoking

TV

Free Toiletries

Toilet

Kids shampoo

Electric Kettle

Laptop workspace

Separate shower/bathtub

Private bathroom

Hair dryer

Free instant coffee

Desk

Extra Long Beds (> 6.5 ft)

Facilities Details

Parking and Transportation

Parking (limited spaces)

Free Parking

Front Desk Services

Baggage Storage

24-Hour Front Desk

Entertainment and Family Services

Smoke-free property

Internet Access in public areas

Free Wifi

Miscellaneous

Accessible route to the registration desk

Accessible public restrooms

On-site accessible self parking

Elevator