The Crossways Hotel

4.0 / 5

•

Stocks Lane, North Wootton, BA4 4EU

Reviews from Guests

4.0/5

652

Reviews

from real guests

Wilson1992j

Rude staff would never eat here again. Run down place would not return. Dirty toilets as well.

U4357AWjakes

To start with, the room had no air con even though it was 33 degrees outside. They did supply a couple of fans but they did almost nothing. We were sweating constantly while in our room and had a horrible night sleep waking up multiple times through the night. The service was slow being sat down we were then waiting almost 30 mins just to order drinks even though we weren't even given a drinks menu. The restaurant wasn't even overly busy with just 3 other tables of 2 in the extension section, with 3 wait staff and separate staff at the bar. The food was greasy and tasteless also the servers didn't even know what it was when they gave it to us. Breakfast was the only good part but we had to wait 15 minutes for the hostess to show us to our table as they were no where to be seen. The breakfast was a small selection of items with no fresh fruit being served only fruit salad and 1 type of yogurt being available. The bread that they offered was cheap and not good quality. For the price of this hotel and it being a 5 star it is not what you would expect.

jaypeecee61

We came here for a meal because the pub we were staying in was not serving food so were not sure what to expect. It was very strange having to walk through a hair salon to get to the restaurant. We had been told there was a large party eating there so had altered our booking to suit but the party did not materialize. However there was only one waitress on and as lovely as she was, she only appeared to be able to carry one plate at a time to the other diners so service was slow. I had fish and chips rather than the Sunday dinner and it was fine, not the best I have had but not the worst either.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Free Wifi

Internet

Pets allowed

Kids club

Family/child friendly

Family Rooms

Bar

Meeting/Banquet Facilities

Designated Smoking Area

BBQ Facilities

Car park [free of charge]

Daily disinfection in all rooms

Room Service

German Spoken

Wi-Fi in public areas

Protective screens in common areas

Doctor/nurse on call

Staff trained in safety protocol

Face coverings on staff

Snack Bar

Alternative meal arrangement

Free face masks

Daily Housekeeping

Laundry

Smoke-free property

Hand sanitizer

Hungarian Spoken

Contactless check-in/out

Library

Breakfast in the Room

Temperature check for guests and staff

Convenience Store (on site)

Special Diet Meals (upon request)

Latvian Spoken

Hair/Beauty Salon

Chapel/Shrine

Anti-viral cleaning products

Hot water linen and laundry washing

Shared stationery removed

Non-smoking Rooms

Heating in public area

Room sanitization opt-out available

Rooms sanitized between stays

Ironing Service

Cashless payment service

Safe dining setup

Nightclub/DJ

Thai Spoken

Physical distancing of at least 1 meter

Restaurant

Golf Course (within 2 miles)

Elevator

Casino

Babysitting/Child Services

Body thermometer

Daily disinfection in common areas

Finnish Spoken

Icelandic Spoken

Terrace

Guest rooms seal after sanitization

Sanitized kitchen and tableware items

Shared Lounge/TV Area

Game Room

English Spoken

First aid kit

Portuguese Spoken

Breakfast service

Buffet-Style Restaurant

Free Wifi

Internet

Pets allowed

Kids club

Family/child friendly

Family Rooms

Bar

Meeting/Banquet Facilities

Designated Smoking Area

BBQ Facilities

Car park [free of charge]

Daily disinfection in all rooms

Room Service

German Spoken

Wi-Fi in public areas

Protective screens in common areas

Doctor/nurse on call

Staff trained in safety protocol

Face coverings on staff

Snack Bar

Alternative meal arrangement

Free face masks

Daily Housekeeping

Laundry

Smoke-free property

Discounts recommended for you

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10 Available Room Types

Deluxe Suite

Towels

Heating

Sleep comfort items

Non-smoking

Electric Kettle

Iron

Pets allowed in room

Blackout curtains

Private bathroom

Bathtub or Shower

Bathrobes

Wardrobe/Closet

Free Toiletries

Hair dryer

Daily housekeeping

Free Wifi

Roll-in shower

Bathtub

Desk

Executive Double Room

18 Square Meter

Electric Kettle

Hair dryer

Private bathroom

Free Toiletries

Towels

Free Wifi

Telephone

Air Conditioning

Blackout curtains

Hand sanitizer

Heating

Linens

Private Entrance

Tea/Coffee Maker

Free bottled water

Fruits/snacks

Daily housekeeping

Carpeted

Desk

Sitting Area

Window

Wardrobe/Closet

Ironing Facilities

Baby cot (upon request)

Accessible by stairs

Smoke detector

Shower

Sleep comfort items

Non-smoking

Iron

Pets allowed in room

Separate shower/bathtub

Roll-in shower

Bathtub

Deluxe Twin Room

19 Square Meter

Electric Kettle

Hair dryer

Mirror

Private bathroom

Free Toiletries

Towels

Free Wifi

Telephone

Air Conditioning

Blackout curtains

Hand sanitizer

Heating

Linens

Private Entrance

Tea/Coffee Maker

Free bottled water

Fruits/snacks

Daily housekeeping

Carpeted

Desk

Sitting Area

Window

Wardrobe/Closet

Ironing Facilities

Baby cot (upon request)

Accessible by stairs

Smoke detector

Shower

Sleep comfort items

Non-smoking

Iron

Pets allowed in room

Roll-in shower

Deluxe Double Room

18 Square Meter

Electric Kettle

Hair dryer

Private bathroom

Free Toiletries

Towels

Free Wifi

Telephone

Air Conditioning

Blackout curtains

Hand sanitizer

Heating

Linens

Private Entrance

Tea/Coffee Maker

Free bottled water

Fruits/snacks

Daily housekeeping

Carpeted

Desk

Sitting Area

Window

Wardrobe/Closet

Ironing Facilities

Baby cot (upon request)

Accessible by stairs

Smoke detector

Shower

Sleep comfort items

Non-smoking

Iron

Pets allowed in room

Roll-in shower

Deluxe Double Room, 1 King Bed with Sofa bed (Four Poster Bed)

Deluxe Double Room, 1 King Bed with Sofa bed (Four Poster Bed)

Towels

Heating

Sleep comfort items

Non-smoking

Electric Kettle

Iron

Pets allowed in room

Blackout curtains

Private bathroom

Bathtub or Shower

Wardrobe/Closet

Free Toiletries

Hair dryer

Daily housekeeping

Free Wifi

Roll-in shower

Desk

Bathtub

Facilities Details

Food & Drink

BBQ Facilities

Room Service

Snack Bar

Alternative meal arrangement

Breakfast in the Room

Special Diet Meals (upon request)

Breakfast service

Buffet-Style Restaurant

Restaurant

Bar

Activities

Golf Course (within 2 miles)

Entertainment and Family Services

Kids club

Smoke-free property

Contactless check-in/out

Heating in public area

Family/child friendly

Nightclub/DJ

Casino

Babysitting/Child Services

Business Facilities

Meeting/Banquet Facilities

Shops

Convenience Store (on site)

Hair/Beauty Salon

Common Areas

Library

Chapel/Shrine

Terrace

Shared Lounge/TV Area

Game Room

Cleaning Services

Daily disinfection in all rooms

Protective screens in common areas

Doctor/nurse on call

Staff trained in safety protocol

Face coverings on staff

Free face masks

Daily Housekeeping

Laundry

Hand sanitizer

Temperature check for guests and staff

Anti-viral cleaning products

Hot water linen and laundry washing

Shared stationery removed

Room sanitization opt-out available

Rooms sanitized between stays

Ironing Service

Cashless payment service

Safe dining setup

Physical distancing of at least 1 meter

Body thermometer

Daily disinfection in common areas

Guest rooms seal after sanitization

Sanitized kitchen and tableware items

First aid kit

Languages Spoken

German Spoken

Hungarian Spoken

Latvian Spoken

Thai Spoken

Finnish Spoken

Icelandic Spoken

English Spoken

Portuguese Spoken

Internet Access in public areas

Wi-Fi in public areas

Internet

Free Wifi

Miscellaneous

Car park [free of charge]

Pets allowed

Designated Smoking Area

Non-smoking Rooms

Family Rooms

Elevator