Restover Lodge Hotel

What a wonderful little find. Huge bed, double room. Spotlessly clean. Staff very friendly, polite and courteous. From reception to house keepers. A slight problem when leaving the room. The upstairs room guests seemed to not use their bathroom safely, resulting in a water ingress in our room. Staff notified and promptly and safely dealt with this. A great easy access from motorway network. Very quiet at night. Would definitely say cheap and cheerful and it will only improve further when all alterations are complete. Don't discount this place. Ample free carpark, vehicles to be registered at reception. Free WiFi in all areas, and hood strength. Wall mounted flat screen tv. Good coffee and tea selection and biscuits too. Really satisfied with our greatly priced room.

I stayed in this hotel in April 2024, and on my arrival home I found that I had a parking ticket for having parked my car in their car park. When I checked in I gave the receptionist my car registration number, and therefore I expected that they would then be registering my car, because otherwise why would they have asked for the reg number? I simply believed that like most hotels the staff have a console on their side of the desk that they then type the number in to. It would appear that this is not the case! When I phoned up to state I had a ticket all I got told was that there is a big sign and an ipad that I should have put my details into. The staff clearly know this but don't physically tell their guests to ensure that they have understood that the onus is completely up on them, and they take your reg number for a reason that has nothing to do with booking you into the car park. I have tried to email them to say that it is their fault and I should not be paying anything, but have received no follow up. I have then called them, and have been told that a large number of guests have been in contact to say that they too have had fines, therefore I am not the only one, which indicates that this hotel is knowingly not taking care of their guests interests appropriately. To top it all off, the hotel can get the ticket cancelled, however you have to pay £30. So when faced with the choice of a £100 fine, reduced to £60 if you pay in 14 days, or paying the hotel £30 so that they can cancel the ticket, there is little choice. Stay clear of this hotel, or be prepared for a parking fine.

I registered at reception when i got there and gave my car reg details , a week later i get a parking charge. When i rang them the woman on reception was totally unhelpful and blamed me for not registering properly, as I wasn 't told you needed to register on the ipad when you got there - which I could not see. Apart from that the bathroom had cobwebs in it !.