Beancross Restaurant And Hotel

Appalling....Booked in July for two people ...,September 30th and October 1st. Rang and emailed several times on the day to confirm booking....no,response until 4.30 when close to hotel. WE CLOSED...

Poor service unsupportive staff to busy socialising. Orders wrong had to chace up food. not as per menu. Very tastless. Not impressed. No salt pepper etc on table had to request. Cutlery not clean...

While my family did not stay at this hotel, our directions mistakenly brought us here, and Shaun greeted us with a smile and kindness, and helped us by calling the neighboring hotels to determine...