Muthu Belstead Brook Hotel

3.0 / 5

•

Belstead Road, Ipswich, Suffolk, United Kingdom, IP2 9HB

Reviews from Guests

3.0/5

1,860

Reviews

from real guests

712davef

We booked into this place for a 4 day break. And I thought I would look to see if it had improved. Our experience was dreadfully awful and we only stayed 1night as we had to sleep somewhere and left the next morning. It is poorly managed, maintained and does not give anything remotely value for money. I’m even surprised it’s still running.

traceyn821

We recently had a four day stay at Belstead Brook Hotel & Spa and found it to be a mixed experience. The hotel has potential, but overall it feels quite dated and would really benefit from some refurbishment. The décor throughout is tired, and the gardens looked a little neglected. It would have been lovely to have some well-maintained outdoor seating, such as nice tables to relax outside and make the most of the grounds. Breakfast was good, with a decent options available. We only ate in the restaurant on one evening. The meal was pleasant enough, but it had more of a ready-meal feel than freshly prepared food. Unfortunately, the spa was disappointing. It felt grubby in places, and there were missing tiles around the pool area, which gave it a poorly maintained appearance and took away from what should have been a relaxing experience. Overall, the hotel could be much better with some investment and updating. While there were some positives, the dated décor, tired grounds, lack of parking at weekends and lack of maintenance in the spa mean we wouldn’t rush back in its current condition.

jeanem755

We stayed at Belstead Brook from Monday to Friday last week. As I had recently had a hip replacement operation we had requested a ground floor room with walk in shower, when we checked in at reception they confirmed this and helped to take our luggage to the room. The room was very clean and comfortable, there was a table fan available as the weather was very hot. We ate in both the bar and restaurant in the evening, the food was well cooked and tasty. We also had breakfast every morning and would like to make a special mention for Kela, she was very efficient, she made sure the buffet was replenished as needed, cleared empty plates regularly and cleaned and replaced cutlery when the guests left. I would also like to mention Joe who helped sort out a problem with disabled parking and carried our luggage out to the car when we were leaving. Overall we had a lovely break.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Hot Tub

Spa

Sauna

Fitness Center

Bar

Outdoor recreational features

Meeting/Banquet Facilities

All Spaces Non-Smoking (public and private)

Designated Smoking Area

German Spoken

24-Hour Front Desk

Protective screens in common areas

Staff trained in safety protocol

Alternative meal arrangement

Smoke-free property

Business Center

Daily Housekeeping

Entertainment Staff

Contactless check-in/out

Room sanitization opt-out available

Ironing Service

Game Room

Korean Spoken

Icelandic Spoken

Terrace

Car park [on-site]

Shops (on site)

English Spoken

First aid kit

Room Service

Hotel chain

Romanian Spoken

Facilities for Disabled Guests

Portuguese Spoken

Hindi Spoken

Library

Lockers

Security [24-hour]

Heating in public area

Restaurant

Solarium

Massage

Finnish Spoken

Japanese Spoken

Shared Lounge/TV Area

Lithuanian Spoken

Elevator

Dutch Spoken

Invoice provided

Face coverings on staff

Polish Spoken

Hand sanitizer

Grocery Deliveries

Latvian Spoken

Anti-viral cleaning products

Hot water linen and laundry washing

Shared stationery removed

Postal service

Safe dining setup

Physical distancing of at least 1 meter

Daily disinfection in common areas

Car park [free of charge]

Daily disinfection in all rooms

Spanish Spoken

Arabic Spoken

Wi-Fi in public areas

Swimming pool

Hungarian Spoken

Free face masks

French Spoken

Temperature check for guests and staff

Hair/Beauty Salon

Garden

Rooms sanitized between stays

Cashless payment service

Restaurant [halal]

Nightclub/DJ

Fax/Photocopying

Body thermometer

Sanitized kitchen and tableware items

Non-smoking Rooms

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Air Conditioning

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Hot Tub

Spa

Sauna

Fitness Center

Bar

Outdoor recreational features

Meeting/Banquet Facilities

All Spaces Non-Smoking (public and private)

Designated Smoking Area

German Spoken

24-Hour Front Desk

Protective screens in common areas

Staff trained in safety protocol

Alternative meal arrangement

Smoke-free property

Business Center

Daily Housekeeping

Entertainment Staff

10 Available Room Types

Presidential Suite

52 Square Meter

Electric Kettle

Bathtub

Cleaning Products

Hair dryer

Private bathroom

Shower

Free Toiletries

Towels

Walk-in shower

Free Wifi

Pool facilities

Cable Channels

Telephone

Air Conditioning

Fan

Heating

Linens

Sleep comfort items

Slippers

Socket near the bed

Soundproof

Tea/Coffee Maker

Free bottled water

Refrigerator

Daily housekeeping

Balcony/Terrace

Carpeted

Desk

Sitting Area

Sofa

Trash cans

Window

Openable window

Wardrobe/Closet

Clothes Rack

Dressing room

Ironing Facilities

Accessible by elevator

Safe

Non-smoking

Smoke detector

Bathtub or Shower

Iron

Internet [LAN]

Extra Long Beds (> 6.5 ft)

Room service [24-hour]

Bathroom

Garden view

Toilet

Junior Suite

50 Square Meter

Electric Kettle

Cleaning Products

Hair dryer

Private bathroom

Shower

Free Toiletries

Towels

Walk-in shower

Free Wifi

Pool facilities

Cable Channels

Telephone

Air Conditioning

Fan

Heating

Linens

Sleep comfort items

Slippers

Socket near the bed

Tea/Coffee Maker

Free bottled water

Refrigerator

Daily housekeeping

Balcony/Terrace

Carpeted

Desk

Ground floor available

Sitting Area

Sofa

Trash cans

Window

Openable window

Wardrobe/Closet

Ironing Facilities

Accessible by elevator

Safe

Non-smoking

Smoke detector

Entire unit wheelchair accessible

Iron

Clothes Rack

Internet [LAN]

Extra Long Beds (> 6.5 ft)

Room service [24-hour]

Bathroom

Garden view

Toilet

Standard Twin Room

24 Square Meter

Entire unit wheelchair accessible

Electric Kettle

Bathtub

Cleaning Products

Hair dryer

Private bathroom

Shower

Free Toiletries

Towels

Walk-in shower

Free Wifi

Pool facilities

Cable Channels

Telephone

Air Conditioning

Fan

Heating

Linens

Sleep comfort items

Slippers

Tea/Coffee Maker

Free bottled water

Daily housekeeping

Carpeted

Desk

Ground floor available

Trash cans

Window

Openable window

Wardrobe/Closet

Ironing Facilities

Accessible by elevator

Safe

Non-smoking

Smoke detector

Bathtub grab bar

Smoking allowed

Bathtub or Shower

Iron

Clothes Rack

Internet [LAN]

Extra Long Beds (> 6.5 ft)

Room service [24-hour]

Bathroom

Toilet

Superior Double Room

21 Square Meter

Electric Kettle

Cleaning Products

Hair dryer

Private bathroom

Shower

Free Toiletries

Towels

Walk-in shower

Free Wifi

Pool facilities

Cable Channels

Telephone

Air Conditioning

Fan

Heating

Linens

Sleep comfort items

Slippers

Socket near the bed

Tea/Coffee Maker

Free bottled water

Daily housekeeping

Carpeted

Desk

Trash cans

Window

Openable window

Wardrobe/Closet

Ironing Facilities

Accessible by elevator

Safe

Non-smoking

Smoke detector

Iron

Clothes Rack

Internet [LAN]

Room service [24-hour]

Bathroom

Garden view

Toilet

Standard Double Room

21 Square Meter

Entire unit wheelchair accessible

Electric Kettle

Bathtub

Cleaning Products

Hair dryer

Private bathroom

Shower

Free Toiletries

Towels

Walk-in shower

Free Wifi

Pool facilities

Cable Channels

Telephone

Air Conditioning

Fan

Heating

Linens

Private Entrance

Sleep comfort items

Slippers

Socket near the bed

Tea/Coffee Maker

Free bottled water

Refrigerator

Daily housekeeping

Balcony/Terrace

Carpeted

Desk

Ground floor available

Interconnecting Room(s) Available

Outdoor Furniture

Sitting Area

Sofa

Trash cans

Window

Openable window

Wardrobe/Closet

Ironing Facilities

Accessible by elevator

Safe

Non-smoking

Smoke detector

Bathtub grab bar

Iron

Clothes Rack

Internet [LAN]

Extra Long Beds (> 6.5 ft)

Room service [24-hour]

Bathroom

Garden view

Toilet

Facilities Details

Pool and Spa

Sauna

Solarium

Massage

Hot Tub

Spa

Fitness Center

Food & Drink

Alternative meal arrangement

Room Service

Buffet-Style Restaurant

Restaurant

Grocery Deliveries

Breakfast service

Restaurant [halal]

Bar

Front Desk Services

24-Hour Front Desk

Lockers

Entertainment and Family Services

Smoke-free property

Entertainment Staff

Contactless check-in/out

Heating in public area

Invoice provided

Postal service

Family/child friendly

Kids club

Nightclub/DJ

Business Facilities

Meeting/Banquet Facilities

Business Center

Fax/Photocopying

Shops

Shops (on site)

Hair/Beauty Salon

Common Areas

Game Room

Terrace

Library

Shared Lounge/TV Area

Cleaning Services

Protective screens in common areas

Staff trained in safety protocol

Daily Housekeeping

Room sanitization opt-out available

Ironing Service

First aid kit

Face coverings on staff

Hand sanitizer

Anti-viral cleaning products

Hot water linen and laundry washing

Shared stationery removed

Safe dining setup

Physical distancing of at least 1 meter

Daily disinfection in common areas

Daily disinfection in all rooms

Free face masks

Temperature check for guests and staff

Rooms sanitized between stays

Cashless payment service

Body thermometer

Sanitized kitchen and tableware items

Languages Spoken

German Spoken

Korean Spoken

Icelandic Spoken

English Spoken

Romanian Spoken

Portuguese Spoken

Hindi Spoken

Finnish Spoken

Japanese Spoken

Lithuanian Spoken

Dutch Spoken

Polish Spoken

Latvian Spoken

Spanish Spoken

Arabic Spoken

Hungarian Spoken

French Spoken

Internet Access in public areas

Free Wifi

Wi-Fi in public areas

Internet

Miscellaneous

Designated Smoking Area

All Spaces Non-Smoking (public and private)

Car park [on-site]

Hotel chain

Facilities for Disabled Guests

Security [24-hour]

Family Rooms

Check-in [24-hour]

Elevator

Outdoor recreational features

Air Conditioning

Car park [free of charge]

Swimming pool

Garden

Non-smoking Rooms