Surtees Hotel

arrived at hotel to find building locked up, no lights on and no one inside. No one answered phone when we rang. Left a bride and hen party stranded in strange city with no where to stay. What worse...

Used to stay here regularly, but after receiving terrible customer service, I won't stay again. Worth noting that the hotel is absolutely no good if you have any kind of mobility issues, steep slope...

Should have been staying for in March but due to the current situation with Covid 19 and the government putting the country on lockdown we called to discuss our booking as we could therefore no...