Holiday Inn Express Swansea West M4 Jct43

budget hotel stayed for one night, no air conditioning in the room, had to open the windows. Breakfast was complete chaos, they kept running out of stocks on multiple things, staff was doing their best. however, the management needs to work on food availability and space management

Stayed for work and it was really good, the staff were really friendly and went above and beyond for us. Sian when we first arrived was warm and inviting and her smile made all of us feel welcome, then for the rest of the week we found Jason to be attentive and informative, it felt like he couldn’t do enough for us. Overall a great stay and would definitely stay here again

Nice and clean, friendly staff but they didn't do any eggs for breakfast! The reception staff said they usually/sometimes do have scramble eggs on so maybe I was just unlucky for three mornings. They served instead what they called omelettes, they weren't omelettes!