Best Western Salford Hall

We have just returned from a wonderful five-night stay at Karma Salford Hall during the recent warm weather & we left feeling relaxed, refreshed & already looking forward to returning. Before anyone rushes to criticise the lack of air conditioning, it's worth remembering exactly what Salford Hall is. It's a beautiful Grade I listed Tudor building with hundreds of years of history. You simply can't expect it to have all the conveniences of a modern hotel without losing the very character that makes it so special. Instead, embrace the history, enjoy the atmosphere and appreciate what an incredible place it is. What really makes Salford Hall, though, is the people. Lizzie leads a fantastic team who genuinely seem to care about every guest. Sam & Zeki on Reception are always welcoming & helpful, Joe & the other staff behind the bar keeps everything running with a smile, Andi quietly keeps the whole place looking its best & Cheryl at breakfast somehow manages every weird & wonderful request without ever losing her cheerful manner. There are so many other members of the team who deserve a mention too – everyone we met was friendly, professional & eager to help. We ate in the hotel twice (there are at least 3 fantastic pubs within a 5 mile radius) . The barbecue was excellent quality & certainly value for money, while the Sunday roast was simply outstanding. The roast beef was quite possibly some of the best I have ever tasted. As Karma members we also received 25% off our food bill, which made the experience even better value. Could I find the odd niggle? Of course I could. Every hotel has them. But I'd much rather take a glass-half-full approach & judge somewhere on the overall experience rather than searching for faults. For us, Salford Hall isn't just about the building or the food – it's about how the staff make you feel. They turned a five-day break into a memorable holiday & for that they deserve enormous credit. Thank you to everyone at Karma Salford Hall. We'll definitely be back.

A beautiful old period chalet dating back to 1602 with a lot of history. We booked for 7 days in the main building in a superior double room and had higher expectations to what was being delivered. Good points: - coffee machine with pods and milk sachets provided each day, as well as a glass bottle of tap water. - Continental breakfast provided each day, staff were very friendly and helpful. - nice bedding and fluffy towels and bath robes in the room. - expensive wine £45 bottle in wardrobe and soft drink in the little fridge, but no wine glasses were provided. Wine too expensive in my opinion, £56 wine in dining room also available. BUT …. Basic services were just not being provided. - drain blocked in shower: got fixed. - warm water in shower: NOT in evenings, then even at 7 am hot water was used up, not exactly nice on hot days. - awkward shower doors, no hand rails - no ventilation in the room: ONE tiny window could be opened, admittedly two table top fans were in the wardrobe for use, but we did not use them. - underneath our one and only tiny window (room 11) staff were smoking and tables/ashtrays are positioned. Not ideal! - vacuuming of room: I think once a week only ie not during our stay, or minimal. All in all although it is a beautiful old building in this lovely area in the Cotswolds, I think service could have been better.

We recently celebrated our ruby wedding anniversary at karma Salford hall and the staff who helped organise everything for us were extremely helpful and efficient. The party was lovely, food was excellent and everyone had a great time. Guests who stayed at the hotel said they had nice rooms and the breakfast was also very good. Would definitely recommend.