Best Western Salford Hall Hotel

A beautiful old period chalet dating back to 1602 with a lot of history. We booked for 7 days in the main building in a superior double room and had higher expectations to what was being delivered. Good points: - coffee machine with pods and milk sachets provided each day, as well as a glass bottle of tap water. - Continental breakfast provided each day, staff were very friendly and helpful. - nice bedding and fluffy towels and bath robes in the room. - expensive wine £45 bottle in wardrobe and soft drink in the little fridge, but no wine glasses were provided. Wine too expensive in my opinion, £56 wine in dining room also available. BUT …. Basic services were just not being provided. - drain blocked in shower: got fixed. - warm water in shower: NOT in evenings, then even at 7 am hot water was used up, not exactly nice on hot days. - awkward shower doors, no hand rails - no ventilation in the room: ONE tiny window could be opened, admittedly two table top fans were in the wardrobe for use, but we did not use them. - underneath our one and only tiny window (room 11) staff were smoking and tables/ashtrays are positioned. Not ideal! - vacuuming of room: I think once a week only ie not during our stay, or minimal. All in all although it is a beautiful old building in this lovely area in the Cotswolds, I think service could have been better.

We recently celebrated our ruby wedding anniversary at karma Salford hall and the staff who helped organise everything for us were extremely helpful and efficient. The party was lovely, food was excellent and everyone had a great time. Guests who stayed at the hotel said they had nice rooms and the breakfast was also very good. Would definitely recommend.

My family and I had a lovely meal and drinks at the Karma hotel. The food was amazing there, there was a few different menus to choose from my partner had Indian food and I had pizza. My daughter had chicken. We made the most of 50 per cent of drinks during happy hour and used the garden that had toys for children and beautiful seating area. The staff where really helpful and advised me on wines.