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An-Nur Hotel
1.0 / 5
74 Queensborough Terrace



Reviews from Guests
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1.0/5
48
Reviews
from real guests
LianaS
1
/
5
You get what you pay for … it’s cheap. And it shows in the upkeep.
Hotel Pro’s:
Location – you’re a 5 minute walk from Bayswater and Queensway Tube stations (making it easy to get anywhere in the city) and from beautiful Hyde Park (great for people watching and relaxing).
Hotel Con’s:
Size – I don’t care if my room is small, I’m only there to sleep. The bathroom is a different matter. The entire thing is tile (floor, walls) with a shower curtain down the middle and the floor sort of slopes towards a drain. After your shower you’ll be standing in a puddle while you brush your teeth at the sink. Everything is damp including the TP roll.
Cleanliness – I am not a clean freak. However there are certain standards that ought to be met in hotels. The Annur had stains on the carpet, stains on the bedding (I don’t want to know … we slept on top of the covers it was that gross), water stains on the ceiling, lack of fresh towels (considering the bathroom – you need more towels because everything is damp after a shower), window wouldn’t budge so it stayed open the whole time.
Continental Breakfast – 3 types of breads (with toaster), 3 kinds of cereal, milk, coffee, jam. No fruit, vegetables, meat, or eggs. If you don’t love toast and cereal – opt out of paying extra for this breakfast and go get some real food elsewhere.
Would I stay there again? No. Would I recommend it to my mother? Most definitely NO! Would I recommend it to others? Only if they were incredibly broke, fifthly, and generally not people I’d want to stay in touch with.
Iain-F
2
/
5
From the outside it looks good. The location is very good - both for the area around and for excellent access to the tube. In some dim distant past it probably was a good hotel (under different management and a different name).
It has clearly had little or no investment in years (though several very large and heavy boxes of something arrived in the lobby during our stay - which may be a good sign). It has also had precious little maintenance down the years - however our room had a sleepable bed, and functioning bathroom. Carpets were stained (some dirt stains, more bleach stains where really stubborn dirt stains had been removed). The phone didn't seem to work, but that was not a concern to us. The room was very small - we had luggage for a short stay, not a long one, so that was OK too.
Lift was Out of Order - a narrow staircase had to be used. With light luggage and on floor 2 this was OK. With heavy luggage or limited mobility this would be a nightmare. Other reviewers also say the lift was out of order, so it seems this is a long term thing (unless those boxes are lift machinery).
Another reviewer noted that the heat in their room was off and that it was cold. When we arrived our room's heat was off also, but there is a thermostat valve at the end of the radiator - room cleaning probably switch it off when they clean. If you don't recognise it for what it is, then the heat will stay off - UK visitors will recognise it, others will not and will not be told unless they ask. When we turned the valve on, the room rapidly became more than warm enough, but we eventually got the level right.
Staff were pleasant & helpful - They let us check out an hour late with no problem and no extra charge. Staff also had no problem with us bring back take-away food late at night and eating it in the breakfast room (did we mention the rooms are small?) provided we cleared up after ourselves.
No review of breakfast because we slept late.
In summary, just about adequate for 2-3 days - but only because of low price, good location and accommodating staff.
darcus
3
/
5
Hi
I've just come back from this hotel. I know most of the reviews are very negative. However, I would challenge anyone else who can get a triple room for £60 a night in the Bayswater area.
At the end of the day, the maxim "You get what you pay for" really applies here. Our room was fine. Had clean linen and towels. we even had a colour tv! Having hot running water (albeit the noisy pipes) was good.
We only needed a place to lay our heads down at night, after a long days sight seeing.
The staff were very helpful and allowed us to chose from a number of rooms so we ended up picking the nicest one. Some of the rooms were pretty awful.
This place is going to be closing down at the end of November. It is a building owned by the Sultan of Brunei - who will be converting it into 10 luxury flats.
The key with this hotel is to negotiate the price right down with the receptionist. He (Stancho or Malik) will be very willing to give you a room for a knock down price - however, time is running out for this hotel.