Avoca House Hotel

3.0 / 5

•

46 Belsize Park | Hampstead, London NW3 4EG, England

Reviews from Guests

3.0/5

121

Reviews

from real guests

TanR

I had booked this hotel for my son’s 18th birthday as he wanted to go to an event in London. When he arrived he was told the room was not available! He was told to go to another hotel. No phone call or email to notify of this, very poor customer service. The other hotel was £20 more and he was not advised of this by Avoca. I put a complaint in but have heard nothing back. This spoiled his weekend and made him miss the event. All could have been avoided with a simple phone call or email. Very disappointed.

810marien

A very basic hotel in need of refurbishment. Old furniture, you could feel the springs in the bed. Low water pressure in the shower. But warm and cosy, spacious room and friendly staff who served a basic but tasty breakfast. The place has everything you need if you aren't too fussy, and the location is great.

manuelaadr

Catheline's got us great. It is very hospitable and is a very nice house. The rooms are clean and have integrated bathroom, although in my personal opinion the mattress is very uncomfortable. No noise and breakfast is great! And directly opposite is a bus that takes you downtown (N. 402 and 404) Fully recommended

Facilities Details