Ramada by Wyndham Hounslow - Heathrow East

3.0 / 5

•

8-10 Lampton Road, Hounslow, Crawley, United Kingdom TW3 1JL

Reviews from Guests

3.0/5

922

Reviews

from real guests

mariahQ7028XF

Food amazing however little shady regards their treatment towards an individual with life threatening allergies. Waiting staff assured the food contained none of her allergens yet she started to have a reaction on ingesting some of the food. Antihistamine tablets reduced reaction thankfully. My colleague asked to see the ingredients and all foods offered. This was never produced although asked for several times. The kitchen changed her food upon request. Pudding arrived with the comment “ this contains non of your allergens but we cannot guarantee that ingredients sourced have not been contaminated with nuts in the factory “ So my colleague was being handed the responsibility of Russian roulette with her pudding ! The pudding was refused. Ingredients list again not given on request and her pudding was exchanged for fresh fruit. Appalling service for someone that could literally lose her life from anaphylaxis.

Experience218020

When I come back to London, you can bet I’ll be staying somewhere else. This place does absolutely nothing to make your life easier. They do not have compatible plugs for international visitors. They do not have any refrigerators in rooms or microwave ovens in rooms. Also they won’t reheat food you have leftover. One thing they have going for them is the proximity to Heathrow airport and they also have good ice cream.

mamd

Stayed here as part of a Caledonia coach trip, I was pleasantly surprised, nice clean spacious room, lovely fluffy towels. Bar area small but ample, staff friendly. Breakfast was nicely cooked, restaurant area nice and clean. Reception staff, smart, friendly and polite

Facilities Details

Breakfast service

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Bar

Meeting/Banquet Facilities

Designated Smoking Area

Daily disinfection in all rooms

Car park [nearby]

Room Service

Wi-Fi in public areas

Romanian Spoken

Facilities for Disabled Guests

24-Hour Front Desk

Protective screens in common areas

Staff trained in safety protocol

Face coverings on staff

Laundry

Smoke-free property

Daily Housekeeping

Hand sanitizer

French Spoken

Ticket Service

Contactless check-in/out

Temperature check for guests and staff

Hair/Beauty Salon

Hot water linen and laundry washing

Spanish Spoken

Shared stationery removed

Currency Exchange

Rooms sanitized between stays

Car park [charges apply]

Ironing Service

Cashless payment service

Tours

Safe dining setup

Physical distancing of at least 1 meter

Restaurant

Elevator

Daily disinfection in common areas

Finnish Spoken

Dry Cleaning

Guest rooms seal after sanitization

Shared Lounge/TV Area

Car park [on-site]

English Spoken

First aid kit

Non-smoking Rooms

Breakfast service

Free Wifi

Internet

Kids club

Family/child friendly

Family Rooms

Bar

Meeting/Banquet Facilities

Designated Smoking Area

Daily disinfection in all rooms

Car park [nearby]

Room Service

Wi-Fi in public areas

Romanian Spoken

Facilities for Disabled Guests

24-Hour Front Desk

Protective screens in common areas

Staff trained in safety protocol

Face coverings on staff

Laundry

Smoke-free property

Daily Housekeeping

Hand sanitizer

French Spoken

Ticket Service

Contactless check-in/out

Temperature check for guests and staff

10 Available Room Types

TRIPLE STANDARD

8 Square Meter

Double or Twin STANDARD

20 Square Meter

DOUBLE STANDARD

8 Square Meter

TWIN STANDARD

10 Square Meter

SINGLE STANDARD

15 Square Meter

Facilities Details

Food & Drink

Room Service

Breakfast service

Restaurant

Bar

Front Desk Services

24-Hour Front Desk

Ticket Service

Currency Exchange

Entertainment and Family Services

Kids club

Smoke-free property

Contactless check-in/out

Family/child friendly

Business Facilities

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Common Areas

Shared Lounge/TV Area

Cleaning Services

Daily disinfection in all rooms

Protective screens in common areas

Staff trained in safety protocol

Face coverings on staff

Laundry

Daily Housekeeping

Hand sanitizer

Temperature check for guests and staff

Hot water linen and laundry washing

Shared stationery removed

Rooms sanitized between stays

Ironing Service

Cashless payment service

Safe dining setup

Physical distancing of at least 1 meter

Daily disinfection in common areas

Dry Cleaning

Guest rooms seal after sanitization

First aid kit

Languages Spoken

Romanian Spoken

French Spoken

Spanish Spoken

Finnish Spoken

English Spoken

Internet Access in public areas

Free Wifi

Wi-Fi in public areas

Internet

Miscellaneous

Car park [nearby]

Facilities for Disabled Guests

Designated Smoking Area

Car park [charges apply]

Tours

Family Rooms

Elevator

Car park [on-site]

Non-smoking Rooms