On booking, we were informed that the the conference centre is 'fully functioning', even thought the hotel isn't open to the general public and this couldn't be further from the truth. The entrance is via a fire exit, so you can only get in if it has been propped open. There is no signage to help you find where to go (took 10 minutes to locate the room) and no staff on hand. The building is falling apart, with moths, flies and filthy and smelly furniture ... and big sticky fly traps on the back of doors. There is no where you can buy cold drinks other than water or any food and the car park and surrounding areas is revolting, full of hotel furniture, left out in the rain.
Very naughty to sell this as meeting room space, in my opinion it doesn't meet basic hygiene requirements and I won't be booking any Mercure Hotels in the future
