Castle Hotel

Reviews Reviews Oct 2026 Castle Hotel Oct 1, 2026 - Oct 4, 2026 You rated Pending approval Castle Hotels Newish Owners have Only Had the Place for 11 Months Renovation Is Ongoing to rooms & Because of this The Capacity Isn't at its Max. THUS Being Said Booking For the Castle hotel Can be An issue. Expect Booking Agencies To Have details Of Max Capacity total of Rooms & Therefore Whilst This is Wrong Expect To turn up & Possibly (Hopefully Not) Be Double Booked. Because of This Issue & Until the Owners Realize this & Contact these agencies & update said Information. It's a Roulette If You Have a Place to Stay When you Get there. Over my 3 nights Stay I encountered a Colleague Who was Double booked & 5 Other Customers Also Double Booked. This Isn't A Good Sign. I also Had Fear of Being Double Booked BUT Booked over 1 Month In Advance. The Castle Hotel Is Weary And Old & With a New Lick of Paint & Some Better Under carpet Flooring Is Could Be Excellent Once again.How Far the New owners Take it Is Anyone's Guess But they Are Helpful & Genuinely Want To Give There Best. That I see. I DON'T However take Much Happiness In the Oldish Chap(caretaker?)Walking Around In Barefoot. THIS isn't A Standard You'd expect. Also Don't Expect To See Someone Trying to Sleep on a Sofa through the door glass of a room Opposite the Staircase by reception either. Conclusion: Some Standards are a Miss. Walking Along Corridors Upstairs & in your room Expect Creeking & an Undulating Floor As If your on a Rollercoaster. Prices are a Tad High for the Rooms maybe £30 less until standards return.

The good included the pleasant and friendly welcome and the service from the hotel's team throughout, plus the comfortable bed, the large TV and good Wi-Fi. The bad is down to the room that you are allocated; having stayed a couple of times, some rooms are more pleasant than others in terms of décor, comfort, cleanliness and maintenance. The lack of sleep was the major issue, dependant on where you room is located in the hotel will determine the level of external noise you will endure, saying that the level of noise is always high wherever you are in the hotel but in some rooms it is impossible to sleep due to the din coming from the various pubs and nightclubs adjacent to the hotel, I endured loud noise until 4 am in the morning only to be woken at 7 am by the roadsweeper cleaning the streets. What is unacceptable is that the hotel does not inform or warn guests of the noise issues or even when you experience this issue to apologise for guests lack of sleep when sleep is actually what you are paying for. Also be warned with some rooms on the second floor there is no lift. The railway station is a good thirty minute walk to the hotel.

This is easily the worst hotel I’ve ever stayed in. The guy at reception was great, very helpful, but unfortunately that was the best thing about this place. The walls leading to our room were covered in what looks like black mould or damp or whatever it is, with a pungent smell that lingers through the corridors. When we got the the room the first thing I noticed was a half rolled rug (carpet off cut) in the middle of the floor, decor that has been around longer than I have, I’m 38. The bathroom is absolutely disgusting. There’s thick, matted hair all in the sink plug, hair in the shower, a dirty shower curtain and even worse shower head, rust all over the toilet. I turned the tap on and the water just gathered because of the hair blockage. There’s nobody to complain to after hours either, the receptionist had gone. My son woke me up at 11pm to say that he heard someone knocking doors and screaming, which put me on edge for the whole night. We hardly slept. Didn’t shower. The place is filthy and uncared for. I have no idea what kind of people are giving great reviews for this place because they must have a whole different part to this ‘hotel’. Don’t waste your money. Go to a premier inn.