Crowne Plaza Birmingham NEC

Stayed here one night as we were attending a concert at the BP Pulse Arena which is literally just across the road - certainly can't beat the location! We were surprised just how nice the area around the hotel is; lots of greenery and a lovely lake! The hotel entrance area is bright, very modern and looks lovely; the rooms are slightly more dated!! That said we were happy with our room - we were upgraded to a suite which was huge! It was very clean and although the furniture was tired, it was comfortable and lovely to have so much space. Breakfast the next day was really good too lots of choice and all very nice. Would definitely stay again if attending an event nearby.

Fantastic location, however I left my iPhone plug and charger plugged in the wall. Called in 5 days later to collect it. The receptionist rang house keeping who said they didn’t have it. The receptionist suggested the next customer may have taken It. I asked if the room was cleaned before they arrived? Of course it had been. The plug and lead were white & all the decor brown, you couldn’t miss it!

Enjoyed my stay at Crowne Plaza NEC. The staff were so friendly and welcoming. Room was nice but a little tired. Clean hotel and nice restaurant.