Holiday Inn Express Birmingham Star City

I was surprised by how good this hotel is. I hadnt stayed at a Holiday Inn Express before but this one was just excellent. The rooms were huge, had everything you could ask for and the breakfast in the morning (which is part of the nightly fee) was really good. The bar had a good range of drinks, which were a little pricey but acceptable given the location.

Not up to standard smelly tired room bed making noise when moving we left after first night booked elsewhere. Breakfast well if you like fed up staff, tables your plates stick too (took video of trying to move plates) limited pastries actually 1 hour before breakfast ended there were just 2 pastries left. Supposed to be under IHG standards IT ISN'T. Says free breakfast but you pay for it in the room price,I used my ihg reward points can't get any back but if I had paid has I'd be demanding money back.

I feel the need to acknowledge our guide Mel on the Star Experience in Emmerdale Village last Sunday 3rd May. We have gone on this trip four times and she was the most informative, helpful and nicest guide you could ask for. She took photos, chatted to people and answered any questions they had. Excellent at her job.