Ibis Birmingham City centre

The room was tiny and it was like stepping back in time, but in the worst way. Lots of brown, lots of wood chip. Even wood chip on the ceiling. There were marks on the thick layers of paint, even old chewing gum stuck on it near the bed. It was no longer a heatwave but the room was intolerably hot. It was equipped with a vintage huge boxy air con unit under the window, which managed to be both incredibly loud and wholly ineffective, seeming to actually heat the room despite being set to maximum cooling. Opening the window didn't improve things - the rooms have secondary glazing and the external pane only opens a crack and onto a noisy street. It just wasn't possible to cool the room. The bathroom was an old plastic modular one, with a shower that was very difficult to use - the controls were hard to persuade to turn the water on, then wouldn't adjust the temperature. It was then hard to turn the water off. The one spare wall socket in the room didn't work, it didn't seem to hold the plug in. The tray with the kettle took up so much space on the tiny desk there was only room for a laptop making for incredibly cramped working conditions. Breakfast wasn't all laid out when it should have been, they were still putting things out 10 minutes after it should have started. The milk had been sat out for some time, it was warm. They provide child sized bowls for cereal. Finally, if you don't want to take the lift it's hard to find and use stairs due to poor signage. A really terrible hotel. Might be ok if you drink enough that you don't mind where you sleep.

Absolutely brilliant. I Stayed here for Pride weekend, It was perfect. I stayed in a twin room, The room was just right, Clean and spacious. The shower was powerful which is en suite(Sparkling). The buffet breakfast was hot and delicious, There was so much to choose from. All of the staff were so lovely and welcoming, very polite with a smile. Thank you to all of the staff including the cleaners for what you did for me i will be back very soon and I can't wait A*********

Had an excellent stay at this hotel 🏨