Holiday Inn Express Phenix City-Columbus

Very pleased for it to be a last minute must have. Room was very clean. Beds were comfortable. Very quiet and peaceful. Would recommend to others.

I would not stay here again. The first room we were given was just nasty dirty. The bed covers were stained with something. The bath tub was horrible and dirty. The floors were dirty. We went to the desk and asked for a different room. We were told we could “upgrade” to a deluxe room. Said that these rooms were all newly renovated. New furniture etc. It cost me another $120 to upgrade. They would not refund my money for the first room. So, we ended up “upgrading”. Well, the room we were given, the lock didn’t work and we couldn’t get in. The desk person came and kept trying it to no avail. Finally, he gave us another room. It was a little better than the first room but not much. The bathroom door doesn’t shut completely. There is no place for a suitcase. No place to hang up a jacket or anything else. The bathtub is nasty. There is no chair or anything to sit down on except the bed. The bed is on wheels so it rolls when you try to sit or lay down on it. On the positive side, the refrigerator is new. At least that worked. There are people outside in the parking lot until late evening. Probably because there is no place to sit inside. Not sure if some of them live here. It’s a pretty sketchy place.

From the start I knew that things would be bad after I had been double charged. When I got there, I was asked to deposit another $60 because the "online prices weren't right." Considering I paid $264 for 1 night I would hope that the toilet wouldn't wobble, there wouldn't be stains everywhere, and I the drawers would close. Never going back.