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Reviews from Guests

1.0/5

tripadvisor

8

Reviews

from real guests

paigewV2525FM

1

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5

If I could have rated it zero starts I would because giving it 1 star is giving them too much credit. I was traveling from Alabama to Virginia. After driving 11 hours I seen this hotel in a good location. I stopped and asked for a room. He acted like he was inconvenienced to stop playing his video game to come to the window and talk to me. I asked if he had a room, he said “yeah” I said okay, great! He told me the price (judging by the other reviews it was over priced) he said “No dogs” I said I do have a service dog. He didn’t ask what for or anything. He said “I said no dogs” I said “you can’t legally turn down a service dog” he said “show me proof” I looked at him, honestly surprised, because he obviously doesn’t know that it’s NOT LEGAL to ask… but I was exhausted and preceded to pull up my card and other proof. He said “no I want real proof! Not that fake s*hit on your phone” I said I’m traveling and this is all I have with me! He said “get out! No dogs!” I’m glad this happened because it looks like I dodged a bullet anyways. I ended up staying at the Fairfield a couple exits down for the same price(me and my “dog)

814lexiw

1

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5

The worker was absolutely the rudest person ive ever met. I have a service dog for my seizures and he rejected him. He would not let my service dog come in whatsoever, even after seeing papers. Which is illegal. They need to read there ADA laws.

Andrea2609

1

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5

This place is simply a nightmare. Can't describe how dirty this is, how bad is the service, how the owners just don't care. I did not even feel safe while there. Everything was disgusting: the stink, the spots, the dirty walls and doors, floor...I really hope to forget this soon. Places like this should disappear.