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Reviews from Guests

3.0/5

tripadvisor

194

Reviews

from real guests

nataliemarrs2016

1

/

5

I arrived as planned after making reservations and getting a reminder email of my reservation and found the parking lot closed off. I parked nearby and walked onto the property. I walked all the way around this hotel and no doors were open, no cars were in the lot and no lights were on. I then tried calling the number on the site an NO ONE ANSWERS. So I was in an unfamiliar area that passers by told me was a dangerous area and I had NO PLACE TO SLEEP for the night!!! I had already paid .

tpiers0n

3

/

5

$10 for breakfast was a little excessive, but there is a little "store" you can buy individual items at for a buck or 2 = Pop Tarts and Juice. Not a neighborhood to walk around alone at night but there is a gas station close to the hotel. Nice rooms and clean hotel with very friendly staff.

sc0rpielle

2

/

5

Know first off that this holiday inn is not in the best part of town. Something that I didn’t know when I booked our stay. There is a 7/11 basically sharing the same parking lot. Super sketchy ! Homeless hanging about in the parking lot. The room was fine enough a bit dated and in need of a refresh. The highway is right beside the hotel and the windows are not overly sound proof so we were awoken several times with sirens and general traffic noises The outdoor pool and hot tub area was tidy but again needed an update. The hot tub jets were not working and water was murky but still hot. Overall not a nice first impression of Phoenix 😕 The room price was cheaper but I see why now , you get what you pay for !!

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi