Marriott Suites Scottsdale Old Town

We overnighted in this hotel prior to flight on following day. We checked in late PM and checked out late AM. As such it was a short but disappointing stay. No valet or help with suitcases from car. One person working check in. Convenient underground parking. Room was dull and old. Drapes were dirty and worn. Beds were clean and comfortable. Room decor was Marriott brown from the 80's. Dinner in the bar was surprisingly good. Dining tables near us remained uncleared. Bartender a bit sassy. Our dessert voucher secured us a couple of cookies which were tasty. Check out was self service again.

Worst room ever. Toilet should be in an elementary school, no headboard, an AC that sounded like a jet engine and road noise that woke me up 3x. Bed didn’t face TV but I guess it didn’t matter since sound didn’t match shows on half of the channels.

The only reason this wasn't a one-star review was that the bed was comfortable and the housekeeping was excellent. That's it. We were in town for four nights while our German Shepherd had hip replacement surgery. We pulled into the entrance to check in. Four staff members were gathered at the front desk and completely ignored us. Finally, one member assisted us. He was cordial but not warm or friendly. We are Lifetime Titanium Members. We asked for a bell cart and he pointed to it. We unloaded our luggage ourselves and took the cart up to our room. No one offered to assist us. Bottled water was not offered and the water in the room was $7. We paid $500/night due to spring training and while the room was large, it was rundown and desperately in need of an update. The sleeper sofa was awful. You could feel every spring when you lay down so that didn't happen. The bathtub was cracked and peeling; the shower was the size of a coffin and you could not control the water pressure or the direction. The magnifying mirror, which was mounted on the wall would not stay up on it's own. They offer room service but the food comes in a box with plastic utensils. No water came with room service. This is supposedly a full-service Marriott. We are used to much better from Marriott. We will never stay at this hotel again. Do yourself a favor and look elsewhere. More Date of stay: March 2026