PIMA INN & SUITES

Was extremely disappointed after looking at reviews and booking this hotel. Room was dated, thin sheet, super thing blanket. Room had a funny odor and there was a guy outside smoking a room over and the smell just sucked into the room stinking it up more. Heating unit was very load when being ran, then on night it sounded like it was going to explode and had to be shut off, was very cold that night. When it was told to the front desk at check out the girl seemed like she didn’t even care or offer an apology. She just wrote it on a small piece of paper. Definitely not the friendliest or best customer service at check in or check out. Over priced for what you got as a room.

I booked this hotel for friends visiting Scottsdale. Room was for 3 nights. My friends were so disgusted by the quality of this room they left after 1 night. Room had blood stains on floor, blinds were missing, hallway reeked of smoke. Think twice about this place. In fact don’t even think about booking it.

The furniture in the "suites" was old, worn out, and nasty. It seemed like it had been there since 1975. I went to Target and bought throw blankets for the chair and sofa, because it was so gross that you would never sit on it. You could hear the sound of RATS crawling and scratching around in the ceiling and walls the entire time. The walls were very thin, and the other guests were often very loud. There were BUGS all around outside, around the doors, laying dead in the hallways, etc. The whole place SMELLED NASTY, like mold. The laundry room was GROSS, and never cleaned. They gave me TOWELS WITH HOLES in them. And then they had the nerve to keep my entire $200 cash deposit, taking advantage of the fact that I had to leave the night before my check-out date, because I had to work the next day. They said I could come back for the deposit later, which I tried to do, but they decided to just keep it, completely fabricating an excuse for keeping it.