Quality Inn

Office people locked everything up and left. They didn't give anyone any warning locked people out of there rooms won't give money back for a week! Left A letter on some people's door telling them to be out by Friday! People are breaking into rooms to get there belongings in because room keys were turned off! It will probably be taken over by homeless people within two day's and the people who was staying will be charged for damages they didn't do. No hot water for 3 days before they left bedding was not changed in the week and a half we was there. Will not stay at a quility inn again or any place that is associated with them because of what happened!

This Quality Inn must be struggling. The room was not cleaned well- floor was definitely not vacuumed. Broken or malfunctioning faucet and not a complete repair under sink- toilet paper shoved in the wall. Tub/shower is chipped and dresser drawer and door where mini fridge located was bent/katty wampus. Informed front desk of unclean room when went to ask for one more towel. Was told he would bring one and then he called the room and said we could not have one because he was booked...did not seem to be fully booked unless he meant per a reduced room availability as the parking lot was not full at all. The only saving grace was the beds were comfortable. The breakfast was very limited and not well stocked. There were families with children looking to eat. A friend was filling in at the front desk and was very very helpful and wonderful as he restocked the breakfast items enough for the families. Seemed a lot of skimping in the repair, upkeep and operation. I did inform in writing and verbally before I made this review of these issues. We are staying at Choice Hotels on this trip and reviewing. I would recommend someplace else as this place is struggling.

We check in very late and the front desk was kind and very quick. The place was clean but the only problems we had were that the fridge in our room was not cold, I believe it was broken because it was plugged in. Also the smoke alarm in the room did not have batteries in it and the panel on it was open, which was a little concerning in case of an emergency. Do have to say overall a nice visit and would probably stay there again.