AMERICAS BEST VALUE INN

I cancelled my one night stay way in advance (they make that almost impossible as can't do it on their website and when I called the hotel as the website says you should do, the gentleman who answered spoke hardly any English and hung up on my three times!). I eventually managed to call their central call centre and the person cancelled the booking and sent me an email to confirm the cancellation. Except the hotel still charged me!!!!! Illegally!!!! I emailed them via their website to point out their error and to request a refund, to be told it was a "no show" and that I have to call the hotel! I now can't reply to their email with proof of the cancellation, both the email address that they sent to me plus FOUR others from their website do not go through. This is scandalous. I am furious. They stole my money and are refusing to refund me. They are clerarly maling this as difficult as possible to get in touch with them. I have proof of all of the above including screenshots that the reservation was cancelled and an email from them confirming the cancellation. I will be contacting my bank for a refund. Stay away from these charlatans!

Disgusting roaches said I was getting the best room on the lot. It was disgusting paid cash so there’s no receipt or trail. Very very odd but not go to this Motel six or the one on Yucca too many cockroaches.

Small motel in keeping with the chain's standards, simple and efficient, fair price, spacious room, clean, free coffee Fridge and microwave available Only downside in an artisanal area on the side of the road so a little noisy but not that disturbing