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Reviews from Guests

3.0/5

tripadvisor

875

Reviews

from real guests

kcolton

2

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5

This hotel used to be our go to as it is very close to town and walkable to everything. We went in June when the weather was in the 80s, and the hotel failed to notify us ahead of time that they don't have their boilers on. So therefore, they had no air conditioning. They did put a box fan in our room, which was nice and loud, and our room temperature was in the 80s. The pool had been closed for over a week. Hotel management should have advised guests ahead of time so that they could have the option of canceling instead of being overheated. The room itself was okay, except for looking out at the parking lot and dumpsters. We'll definitely be looking at a different hotel the next time we go.

H-Woman-in-Hawaii

4

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5

We decided to take a little staycation during Memorial Day weekend. A quick 90 minute drive from home, and we reached this cute hotel which was on the older side, but still comfortable and quaint. It's in the absolute perfect location, in walking distance to food, drinks, stores, activities and entertainment. The staff were friendly. Shoutout to Debbie and Anthony that made the check-in process easy and fast. There's an onsite bar and restaurant. I loved that the bar overlooked this little pond and that it had outside seating. There was live music on the Saturday evening. There's complimentary coffee in the lobby. Just an FYI there is no AC currently (not sure if that was temporary or permanent), so be prepared for the rooms to be very warm during the day, but who's staying in a hotel room during the day, when there's so much to see, right? Night time just leave the window open. We did get a fan to help cool room. Not sure how uncomfortable it will be in summer. We will be back.

655darwinh

5

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5

Over 60 years and 40 years for my wife and me coming to Big Bear Lake. Usually stayed with family but this time it was 10 years since our last visit. We remember when this hotel was built and wanted to check it out. We weren’t disappointed! Great location, facilities, and staff.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi