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Reviews from Guests

3.0/5

tripadvisor

509

Reviews

from real guests

622edwardd

4

/

5

This is a good Best Western although it's tucked into a tight corner. But it's right next to the 99 freeway running through town, so it's handy. Rooms are fine, we had a nice view of trees out our window. What was noteworthy was the breakfast was above average. Reception was friendly. Nothing special, but comfortable!

Voyager797237

5

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5

From beginning to end a wonderful experience, highly recommend. Wonderful staff, full breakfast. Clean, quite environment.

George_Mavris

5

/

5

I've had an amazing experience at the Best Western Heritage Inn. The reason is not the rooms or the facilities which are average at best. The Hotel gets the 5* for one reason and one reason alone, the fantastic service of Mr. S. His meticulous attention to detail, his kindness and hospitality are what you would expect in a Four Seasons, Belmond or Ritz-Carlton. Unbelievable to find this kind of service in a Best Western in Chico, California. Bravo!