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Reviews from Guests

4.0/5

tripadvisor

267

Reviews

from real guests

tpaciello

1

/

5

Worst hotel I have stayed at in years. Got there 9pm on Monday (5/4/26). It is not a hotel. It is a motor lodge with a paint job. The lobby was a closet size room with no one there. You check in on a remote terminal. I was third on line and it took 20 minutes to check in the first two people. When it got to me they did not have my reservation (which was booked through my company travel website). Finally a live human turned up and had me book my room for 2 nights. In addition to your credit card they take a $50 deposit. That is how sketchy this place is. The room was horrible. The bar of soap was the size of a quarter. (Seriously, I am not exaggerating.) The floor was linoleum that was laid pre-2000. Then on my second night my key did not work. It was 10:30 pm and the "lobby" was locked. I rang the bell for 5 minutes, no answer. Then I called the number on the door and got an automated message and put on hold. Then a person would pick up and hang up on me. This happened 6 times in a row. Finally at 11pm a clerk showed up and reissued my key. Do not book this "hotel". Norman Bates wouldn't stay at this hotel.

586leidyd

1

/

5

Bad service, not recommended

R9552UQjoelm

1

/

5

This concerns a reservation I made: I booked a room with a double bed, but upon check-in, I was assigned a single room with only one bed. I complained, but their response was, "Go complain to the booking site where you made the reservation." They offered me no solution, so I had to scramble to find another room on short notice. I lost money, and this is the second time I’ve encountered problems with this platform. I don't think I will be using it anymore, because no one ever resolves anything for me, and I just end up losing money.

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