Comfort Inn Dixon

We had two rooms for two nights. It was an experience all right. Couldn’t find the way in. The main entrance had ticker tape across parking lot so we went to the back and got in there. The second night we couldn’t get down the hall to our room so we went outside to a side entrance. They did clean the area up late Saturday night. Okay, the pool was fine. Water little cool. Hot tub okay. Not real bubbly. Lot of construction throughout. The breakfast was Jimmy Dean sandwiches and banana and apple and breakfast bars. Our one room the air conditioning didn’t work. We got in late so didn’t say anything but the room was warm all right. I asked for a discount the day we left. Manager was not in. Waiting on that response. Have to say is the maintenance man came pretty quick and put in a new air conditioner or a part. The rooms look very different from the pictures. Good upgrade. Good room if you are staying a while. Full size frig and a little cooking thing and dish washer. Didn’t use the glasses and dishes. Wasn’t anything there to wash them. Now since it is still being renovated we had to laugh. Ironing board but no iron. One of the rooms the frig was too close to the wall that you couldn’t turn the light on. I had no problem with any of the employees. Would I return? Yes. We have been there several times.

This place is completely terrible. We booked 2 rooms with 2 queen beds. One room had the 2 beds but absolutely no heat. We called the desk 4 times before anyone came up. The guy showed up and changed the batteries in he thermostat and said everything was fine. An hour later and our room was 2 degrees colder. Call 2 more times and no one showed up ever. The other room only had a single king bed. After going back and forth for an hour the nice lady comped us another room. The next day the manager called and insisted we pay for the comped room. When we said no that his employee comped the room he said. "You sleep in it you pay for it" and threatened to call the police. He then went ahead and charged our card for the room and charged even more than for the other 2 roo.s. What a joke. We are disputing the charge for the 3rd comped room with the credit card company today.

The place is undergoing renovations, so it’s not fully functional, but they are able to keep it going. The front desk is simply that- a place to check in, and then you go all the way to the back and enter another door to get into the wing that is open. The room was spacious and well kept. The heat was on, which was much appreciated given the below zero temperature outside. Wi-Fi was easy to access and was fine. My only complaint was the hair strands and a ball of hair on the shower curtain. The pool and gym were accessible to guests. Breakfast had hot options such as scrambled eggs, sausage, diced potatoes. Staff was friendly.