COMFORT INN LA ESTANCIA

Very low quality and barebones hotel. Everything in the room was dingy and dirty. The paint was peeling, the doors were dirty, the lamps were dirty and rusted, and overall it was maintained very poorly. The pillows were small, bedside lamp didn't work, AC was extremely loud, and the microwave was kept on the bedside table! Breakfast was a selfserve waffle machine, old oranges, orange juice that I think I saw left out from the night before, and maybe one cup of yogurt for everyone.

Nick is an awful manager a family member of mine booked a room without my knowledge & used my credit card. I immediately found out about it in 10 minutes later I called the hotel to ask if they would refund my money or credit a night they gave me the runaround very unsympathetic and never refunded me said he couldn’t. The general manager can do anything they want,would not recommend this hotel

What a surprise for a Choice branded hotel! First, I travel a lot. I stay in nice places. Because of the cost and the online photos, we expected a 'quality' experience. Where do I start? Dirty (the whole place), key card had to be re-programmed with every use (imagine how convenient), mold, wall artwork missing...and no printer to give a receipt?? Are you getting the picture? I fault Choice to an extent. They make a big thing of special shower heads and how attentive they are...but no one has checked on this franchise in years! We we asked (had to) for room service (multiple night stay), they didn't replace the coffee supplies and the shampoos had been used. The A/C roared through the night (had to use it as the screen had rips in it). Even the toilet tank top was a different shape. All this for $200 a night...what a joke (see photos)