DoubleTree by Hilton Hotel LAX El Segundo

Marisa Novak is very prompt with helping my employees secure rooms. She is smart, personable and provides excellent customer service.

Wonderful trip. Enzo was fantastic, thank you!

I stayed here a couple of times and overall the experience was great. However, when you’re trying to relax you’re not trying to hear a worker arguing with her boyfriend while cleaning the rooms. Even worse is that she used the N word with a HARD ER and she isn’t even black!!!!!!!!! At the end of the day if you’r working. Watch your mouth and your surroundings! This day there were plenty of kids around the hotel too. No telling if any kids heard that. I have the videos of it. It’s not allowing me to post it here but I will be posting it google or yelp if it allows me. She shouldn’t be working there at all!!!