review-bg-image

Reviews from Guests

3.0/5

tripadvisor

748

Reviews

from real guests

SacVen

1

/

5

To start off the visit: The front desk clerk was not welcoming, it felt like I was checking into a prison. The property is old and very outdated, I get that but it is no excuse for not being clean. It had a weird smell (the clean clothes I took back home had to be washed from the smell) They have done some decent upgrades, it is obvious but it looks like they were done by a 1st time DIY'er in a hurry. The toilet tank was loose, the shower knob was loose, the tile was not aligned leaving sharp edges. And the cleanliness of the room was lacking. There was zero attention to detail: built up dust in corners and on base boards. I don't think the balcony ever gets cleaned. I had to scrape something off the table on the balcony and also the table inside the room. There was an opened tea bag on the coffee/tea bar/tray which I threw away so it wouldn't be left there again. There was no security measures, the exterior doors were left propped open all night, anybody could have walked in off the street and approached any of the rooms. There were several homeless in the area at night; one sitting by the front exterior door talking violently to himself. The WiFi worked well (also not secure though) Literally the ONLY thing this hotel has going for it is the locaton.

Q6716WLteresag

1

/

5

HORRIBLE MANAGEMENT. Called two days ahead to cancel my trip due to an unexpected death in the family. Even stated I planned to book at a later date. I was SCREAMED AT for canceling my trip and told I “didn’t sound that urgent or like there was an emergency”. I asked to speak to someone else and was told there was no one, but that the trip would be canceled and that I was permanently banned. I’m incredibly thankful I didn’t stay at such an awful place.

S545GJsarahb

1

/

5

it was loud and the front dest guy was really weird. I was with my daughter and he kept staring at her. hes a taller white or latino guy, creepy. She was wearing a swim suit and he kept staring. Shes only 8 years old!!!

Discounts recommended for you

Get an exclusive discount and book now!