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Reviews from Guests

4.0/5

tripadvisor

410

Reviews

from real guests

lynnpM4019WJ

1

/

5

While the Mill Valley Inn is ideally located if you are visiting Mill Valley, I found it to be overpriced for the facilities and our experience staying there was horrendous. We stayed for two nights (a Sunday and Monday) and the price was about $330/night. I got the lower price by booking prepaid/nonrefundable. We stayed in room 2. Rooms 1-4 are unreachable by the elevator that serves the rest of the hotel--you must walk up a flight of stairs with your luggage (which was never disclosed prior to arrival). It's also important to note that rooms 1-4 sit directly over the covered parking and directly under the "breakfast" room that is used each morning by guests. The major problem that we encountered was that the staff began setting up for the included breakfast buffet at approximately 6AM and the floor of that room is tile. This resulted in being woken up BOTH mornings to constant, LOUD clomping footsteps, bumping sounds, and scraping chair legs across the tiled floor from 6AM until the end of the breakfast period at 10AM. I asked for a room change because of this after the first morning. Was told the hotel was sold out for Monday night...really? Why then can I still go online and book a room for Monday night? Was told that the website was wrong. Lied to directly to my face. The staff made no apologies or attempted to rectify the situation in any way and actually seemed pretty snotty when I brought up seeing availability on the website. I would 100% recommend staying elsewhere as this hotel delivers nothing close to expected value for a $300+/night hotel and the staff were rude and dismissive.

michaelhT5113KF

5

/

5

A charming, beautifully kept small hotel right in downtown Mill Valley. We stayed May 31—quiet room with a balcony, a lovely evening wine-and-cheese hour, and a great included breakfast. Walking distance to the shops, cafes, and bookstores of the village and a short drive to Muir Woods, Sausalito, and San Francisco. Warm, attentive staff. The best place to stay in Mill Valley and a perfect base for Marin. Five stars.

shawnfU6236FB

5

/

5

My wife, my daughter and I spent two nights and three days at Mill Valley Inn. Check-In was very easy. At first we didn't know what to expect because of the layout of the Inn. But the room was clean and quiet and there were windows onto the street that we kept open most of the time. The nightly wine and cheese reception was very nice and the continental breakfast ended up being better than most of the breakfast options we had anywhere else. We highly recommend this Inn for its quality and its location.

Facilities Details

Free Wifi

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Facilities Details

Internet Access in public areas

Free Wifi