Radisson Suite Hotel Rancho Bernardo

Staff not helpful or even nice. Room was stinky like mold, don't bother complaining they don't care. What a shame that the Radisson would let their name care on with this property. I thought Radisson had better upstanding

Mr. Lee, Yes Sir Mr. Lee. He is the manager / owner of this hotel. The hotel is dirty, has no food, pool is closed after 6pm and they have no staff so don't even ask for an extra towel. If you ask Mr. Lee any questions about the lack of service, he will threaten to lock you and your kids out of your room, tell you to find a new hotel, and call the police. He did this to several families within an hour. I don't even know why the police even respond anymore to this guy. If you need to know who he is, he is the guy dressed in all black with a mask around his neck. Avoid him and this hotel. I'm going back to Marriott.

Whilst I understand the implications of Covid on the hotel industry this hotel seems to feel that they cannot comply with a lot of the steps the rest of San Diego can follow ‘opening up’ after Covid….all restaurants in the area are open again….but not this Radisson . Despite paying over $1800 for a 4 night stay, there is: No room cleaning at all. No breakfast No bar or restaurant No hot tub but the pool 3 ft away IS open but only from 10am-6pm…. So useless if you are out for the day and THEN want to use the pool. Same for the gym…. And don’t bother to ask for bottle of water. It is two per room per stay. Front desk staff most unhelpful. WOULD NOT recommend….