The Row

Room is big and modern which was about the only good thing. Virtual kiosk check in is weird but worked. Shower had no hot water. There was a knocking sound coming from somewhere that I could...

Absolute worst customer service and hotel layout is horrible. Incredibly small rooms. Customer service is outsourced to another country. I tried asking for help on a reservation. They would not budge...

The check in process was easy and quick. The virtual concierge was pleasant and helpful. The common areas were updated and clean. The hallway on the 3rd floor was very warm. There is a fantastic taco...