Shutters on the Beach

4.0 / 5

•

One Pico Boulevard,

Reviews from Guests

4.0/5

2,265

Reviews

from real guests

Resort619054

The Shutters is a wonderful experience the location, rooms ,staff and service were excellent. Expectations were high and they were exceeded. We had a small medical issue while there and the staff was so attentive and helpful!!! Along with providing what we needed without asking.

benjaminwY1002TA

We had 3 rooms for our family with city view. They were directly at the pool. Day one: event infront of our windows, around 50 external guests. Pool area was therefore blocked for hotel guests. Day two: around 100 external guests partying at „ our“ pool in front of my window. You had to keep shades shut. Loud music until 10:45 followed by moving back furniture, cleaning, etc. Short night for my family

Beatrice32909

We popped in for a drink and a snack. We all had a drink and slice of cake but were told we couldn’t sit down as we weren’t eating food!! Now at that point I was a bit confused as i consider cake to be food and if not food then I’m not sure what it is. We were told that the outside area was for eating only reserved for those who were eating but that we couldn’t sit there! Then went inside and were told the tables were reserved for food only aswell. It was quite comical really as I’m from the uk in the uk cake is food!! I did say I thought cake was food!! They didn’t reply!! The waiter had to speak to the manager to check if cake was sufficiently enough food to sit down!!! There was no space at the bar to sit either and as my children are 12,13 and 17 I didn’t think they’d be allowed. Never have I been to an establishment and treated so badly considering the price of their cake as well!! I obviously wouldn’t recommend as it’s rather stuck up and actually ridiculous. Not sure where we were meant to eat it. Eventually they did sit us at a table inside but it was definitely reluctantly. I’m sure the meals and food served is lovely. The cake was lovely but I wouldn’t go back!! Especially as the cake was $20 a slice plus tax!!! I might be going mad but cake is definitely food!!!!

Facilities Details

Pool

Airport Shuttle (surcharge)

Free Wifi

Spa

Fitness Center

Laundry

Shops (on site)

Proposal spot

On-site accessible self parking

Ticket Service

Indoor fireplace

Elevator

Bicycle Rental

Accessible concierge desk

Accessible route to the registration desk

Newspapers

Towels

Yoga room

Baggage Storage

Business Center

24-Hour Front Desk

Smoke-free property

Valet Parking

Terrace

ATM on site

Concierge Service

Pool

Airport Shuttle (surcharge)

Free Wifi

Spa

Fitness Center

Laundry

Shops (on site)

Proposal spot

On-site accessible self parking

Ticket Service

Indoor fireplace

Elevator

Bicycle Rental

Accessible concierge desk

Accessible route to the registration desk

Newspapers

Towels

Yoga room

Baggage Storage

Business Center

24-Hour Front Desk

Smoke-free property

Valet Parking

Terrace

ATM on site

Concierge Service

10 Available Room Types

Suite (Pacific View)

Non-smoking

Heating

Sleep comfort items

Satellite Channels

Air Conditioning

Blackout curtains

Minibar

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Telephone

Toiletries

Towels

Streaming service like Netflix

Slippers

Separate shower/bathtub

Private bathroom

Bathrobes

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Iron

Extra Long Beds (> 6.5 ft)

DVD/CD player

Clothes Rack

Room service [24-hour]

Free bottled water

Suite (Beach House)

Non-smoking

Heating

Sleep comfort items

Satellite Channels

Air Conditioning

Blackout curtains

Minibar

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Telephone

Toiletries

Towels

Streaming service like Netflix

Slippers

Separate shower/bathtub

Private bathroom

Bathrobes

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Iron

Extra Long Beds (> 6.5 ft)

DVD/CD player

Clothes Rack

Room service [24-hour]

Free bottled water

Room, 1 King Bed, Oceanfront

Non-smoking

Heating

Sleep comfort items

Satellite Channels

Air Conditioning

Blackout curtains

Minibar

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Telephone

Toiletries

Towels

Streaming service like Netflix

Slippers

Separate shower/bathtub

Private bathroom

Bathrobes

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Iron

Extra Long Beds (> 6.5 ft)

DVD/CD player

Clothes Rack

Room service [24-hour]

Free bottled water

Room, 2 Double Beds, Partial Ocean View

Non-smoking

Heating

Sleep comfort items

Satellite Channels

Air Conditioning

Blackout curtains

Minibar

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Telephone

Toiletries

Towels

Streaming service like Netflix

Slippers

Separate shower/bathtub

Private bathroom

Bathrobes

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Iron

Extra Long Beds (> 6.5 ft)

DVD/CD player

Clothes Rack

Room service [24-hour]

Free bottled water

Deluxe Room, 1 King Bed

Non-smoking

Heating

Sleep comfort items

Satellite Channels

Air Conditioning

Blackout curtains

Minibar

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Telephone

Toiletries

Towels

Streaming service like Netflix

Slippers

Separate shower/bathtub

Private bathroom

Bathrobes

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Iron

Extra Long Beds (> 6.5 ft)

DVD/CD player

Clothes Rack

Room service [24-hour]

Free bottled water

Facilities Details

Pool and Spa

Fitness Center

Spa

Parking and Transportation

Airport Shuttle (surcharge)

Bicycle Rental

Valet Parking

Front Desk Services

Ticket Service

Newspapers

Baggage Storage

24-Hour Front Desk

ATM on site

Concierge Service

Entertainment and Family Services

Smoke-free property

Business Facilities

Business Center

Shops

Shops (on site)

Common Areas

Terrace

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Proposal spot

Pool

On-site accessible self parking

Indoor fireplace

Elevator

Accessible concierge desk

Accessible route to the registration desk

Towels

Yoga room