Aston Lakeland Village

We booked through Vacasa. Prior to booking Unit 527, I texted and specifically asked if the unit had AC. Their response was neither "yes" or "no," but referred me to the listing. The listing stated "thermostat." Based on my specific question and the "thermostat" I believed the unit would have AC. It did not. We arrived the first evening at 9pm and it was 80 degrees inside the unit. I feel intentionally misled. But on top of that, the unit was disgusting. The photos and description were also misleading and not truthful. The place smelled of urine and mold. We left the next morning. They offered no type of refund at all. Didn't even respond to the request for refund. They just don't care about their customers. I have rented with them before but will never use them again. DO NOT TRUST THEM!

This place dosent treat people like humans they are money hungry Also the maintenance man with grey hair and mustache should be fired

Large apartment complex on Lake Tahoe. The apartment was large with 3 bedrooms and a living room with kitchen. Everything was clean. The balcony was on the small side but that varies per apartment. On the beach there were plenty of sunbeds.