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Reviews from Guests

3.0/5

tripadvisor

160

Reviews

from real guests

Trip703093

1

/

5

We've stayed here 10 times over a decade. It is in decline. They've allowed a horrible group called First Chair to take over. They aren't easy to find but if you can locate the First Chair reviews, you will see what you're in for. Straight 1s (and one comically obviously self-written 5). Sad to say after so many visits, but avoid.

RD5590

3

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5

This is a huge 3 building 5 story complex of ground floor shops and condos. The condos are rented out by various entities. In our case it was through a combo of Vacasa and Orbitz. We were in Breckenridge for several days of skiing. Our unit was #1413 in the A Building (Green color code). The 1 bedroom, 1 bath unit was large and cleanish. There were some problems however. The overall impression was thrift store chic. Think college frat apartment. Broken lounge chair, mismatched and damaged 'end tables', King size bed with uncomfortable foam topper and carpeting that was a possible science experiment. Fridge ice maker wouldn't. GE profile range did not have any power so wouldn't turn on. Found the breaker, which was tripped, and turned it on. Now had power to the cooktop and I noticed the oven was on. Couldn't turn the oven off with the controls. Got the manager (Brian Sheerin, who was very nice and helpful). He couldn't turn it off either. Got a maintenance guy who diagnosed a short circuit. He disabled the oven, but we could still use the cooktop. So, someone must have 'solved' the oven by throwing the breaker OR an initial short event occurred. The good stuff is as follows. Good location for walking (150 yds) to the Quicksilver lift. Complimentary ski valet service (Charter Ski) in the bottom of the Registration building. Nice, clean hot tubs outside the fitness center beside Charter Ski. Indoor parking below the building, but the area is a labyrinth so get good directions. Its color coded and you will need your room key. PAY for the parking in advance for the days you be there at the desk by phone BEFORE parking. Strick enforcement. Great restaurants very close by.

travelbugs48

1

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5

The front desk staff is horrible. It’s truly the worst experience I’ve ever had with a front desk person in my entire life. Just look at other reviews! And managers do not care! I will try to post the reply from the front desk staff when we complained that the front desk employee cursed at us, that’s right, cursed at us, because of a request for a late checkout. And the request was for an additional 30 minutes due to a sick child. She wasn’t wearing a name tag and wouldn’t provide her name clearly. Do not stay here for any reason.

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